Very disappointed with this company and will never use them again. Ever. My lawn never looked good the whole summer but the icing on the cake was when they showed up and put two applications on my lawn at the same time and then billed me for two visits. But, that's not all. My husband watched them from our front window and timed them. 58 seconds. I kid you not. And two bills for $50.00 each. So $100 for 58 seconds! When I contacted their so called customer service they said they'd give me a free aeration next year to make up for it. No chance. And when I said my lawn looked terrible all summer, he said I should have called the office and let them know. I said their 'technicians' should have told them but of course, at 58 seconds, they don't have time to look down at the grass. Never again.
- Approximate cost of services:
- $50.00
- Company Response
I am sorry to hear about your displeasure with our service and results from 2011. Our service cost is not based on the amount of time it takes to apply a product but on the amount of product and type of product that we are applying. Even the smallest size property takes longer to apply our service than the time you suggested and I apologies if this did happen. If there is ever a problem with our service or results of our service please contact my office. An immediate resolution will always be given; either a manager to inspect the lawn or a reapplication of the service at no charge will be offered. Please contact me at your earliest convenience Steve Stronge, Customer Service Manager at 416-269-8333.