We have enjoyed the Magic Window product for the last 15 /20 years. Our Patio door lock broke which I removed and returned to the Magic Window factory. Entering to main office I was greeted and welcomed. After telling my story an employee was called from the factory area, examined the old part and asked me to wait a minute, he reentered the factory and returned within minutes holding a new lock that matched mine perfectly. Returning home and replacing this item our door is working perfectly. Guess what I'm trying to say is THANK YOU to the Magic Windows team for being there for your customers with a smile,help and care.
- Approximate cost of services:
- $0.00
Was this review helpful?