I for one will not use their sevice agaln, the guys that came out to do the work were knowledgeable. I paid the invoices when they were left in my mailbox, then I would recieve invoices for work not done and 2 weeks after the invoice date. I to started getting phone calls late at night. When I complained that I never received the service they came out 2 days in a row and gave my lawn the same treatment. Whats with that? Here it is January and I am still getting invoices.
- Approximate cost of services:
- $230.00
- Company Response
Hi Martin,
I am sorry to hear that you have had a poor experience with our company. My name is Kyle Ratcliffe and I am the head of our customer retention department and I would welcome the opportunity to speak with you to resolve this matter. We are a family owned and operated business and pride ourselves on providing a quality service and happy experience to our customers. It seems that you haven't had such an experience so I would like to work on that with you. I hope to hear from you soon. I can be contacted via email at kyle@doctorgreen.com.
Thank you