When our old roof showed signs of rapid deterioration (curling, cracking, granule loss), I called some roofing contractors. Flori of Elite Roofing Inc. was the only one who cared to respond immediately. Flori answered all our questions and explained with brochures and samples the high standard of the GAF roof system. He even went onto our roof to find out that our roof had a hole in each of two shingles, and consequently, our roof will not be able to endure the oncoming harsh winter season. Thankfully, Flori and his crew are certified GAF roof system installers in order to provide us the best GAF warranty for the high quality GAF Timberline HDZ roof system. Flori showed us he was passionate enthusiastic, and talented as he wanted the best for his customers, by making a stronger steel valley of 28 gauge for the roof. Flori and his crew arrived early and on time to do the work. They cared about the important details and adhered very closely to the strict GAF protocol in order to achieve the high standards. They took good care of our property as well as our next-door neighbours property by covering our front walkway, steps, bushes, shrubs and plants with tarp, as well as our garage door with OSB boards. We also appreciated very much that Flori kept us informed at every step of the installation while they were working by showing us videos and photos, which were taken by their drone. They cleaned up during and after the work was done so that there were no nails and debris on the roof, in the eavestroughs, driveway and other areas. We are very happy customers of Elite Roofing Inc. because Flori and his crew are certified professionals, knowledgeable, reliable, trustworthy, understanding, kind, skillful, and helpful. We love our new, beautiful roof because it gives our house a significant facelift so that our house looks new, cheerful and brilliant. Many thanks to you and your crew for the excellent and wonderful workmanship as well as great craftsmanship in the roofing process!
- Approximate cost of services:
- $11,000.00
- Company Response
Hello Mrs. Wong,
Thank you so much for your thoughtful and detailed feedback! We are truly grateful for your kind words and thrilled that you are happy with your new roof. At Elite Roofing Inc., we take pride in providing the highest level of service and craftsmanship, and it's wonderful to hear that you appreciated the care and attention to detail from Flori and the crew.
We always strive to ensure our customers have peace of mind, especially when dealing with something as critical as roofing, and we’re glad that you felt well-informed throughout the process. It's great to know that the GAF Timberline HDZ roof system has given your home a fresh, cheerful look—exactly what we aim for with every project!
Your satisfaction is our top priority, and we are thankful for your trust in us. We’ll be here for any future needs, and please don’t hesitate to reach out if you ever have any questions. Many thanks again for choosing Elite Roofing Inc., and for allowing us to be part of this project.
Warm regards,
Elite Roofing Inc.