I was happy about the convenience of using HomeStars but severely disappointed in the cleaning service itself (Mona). The duo spent 4.5 hours on 1.5 floors. The cleaning was so basic that the residents cleaned up again AFTER Kadian and Rhonda left. I'm attaching a picture of the left over tissues from cleaning after the pros left. Our house gets a cleaning twice a month and after several years, our previous maid has left the country. This is why I tried out HomeStars but honestly at the price you charge and the cleaning you provide, I'm not sure how you guys are still in business.
- Approximate cost of services:
- $189.00
- Company Response
We appreciate your feedback and apologize for any inconvenience this may have caused. We made an attempt to contact you by means of a follow up email on the day of your clean. Please contact our head office at your convenience and we will be more than happy to discuss any issues you had.