Reviews

0/10

Terrible service! The guy would repeateldy show up on a day were rain was in the forecast and lay down fertilizer and weed spray together haphazardly all over the place in no particular direction. He missed huge areas of the lawn...we could actually see his tracks on the lawn because of the rain and the rain washed away the weed killer so we kept having to call them back to respray. We laid new sod down just the summer before and now our lawn is one of the worst in the neighborhood. Can't believe it!! What a waste of money for us. Then when I called to complain they refused to take off the cost of the fertilizer. Come on! What happened to customer appreciation and service?! Now they are insisting on us paying the entire amout, plus interest and late payment fees. All for a "service" they never really rendered to us. Do not use this company! They only care about money and they will not take care of your lawn.

Approximate cost of services:
$191.76
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Company Response

Hi Amber,

My name is Kyle Ratcliffe and I am the head of the customer retention department at Dr. Green. I am sorry to hear about the negative experience that you have had with our company. I would welcome the opportunity to speak with you regarding this matter and will take all necessary steps to fix your lawn. Please contact me at your earliest convenience so we can discuss this matter further. I can be reached via email at kyle@doctorgreen.com at anytime.

Thank you and I look forward to speaking with you.

Kyle Ratcliffe