Reviews

10/10

I've used Empire to install a new roof twelve years ago and twice since for roofing repairs on my garage and main roof caused by the unprecedented winds experienced this last year. Ladi and his team did outstanding work on the initial installation and were there in a timely manner when needed again. I highly recommend Empire for any roofing needs.

Approximate cost of services:
$400.00
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Company Response

Thank You Tom
Good luck on your new move!
Very glad we helped you again
Empire Team

10/10

LastbSunday night I had a cooler than usual shower and suspected something might be wrong with my water heater. That was confirmed on Monday morning when I discovered that I had zero hot water, so I was faced with the task of finding someone to check out - and repair - the water heater. A search on Homestars luckily found Accuserve - and I called and left a message with their answering service to call. Right after eight I got a call and arranged with James to send a service person in - before noon - to check out the problem. After the serviceman left I got a call explaining the myriad of problems with my (did I say 16 year old?) water heater - and suggesting that thee best course given the number of problems, and the age of the unit was to replace it. James was able to arrange for a device team to remove the old heater, and replace with a new water heater by 7:00 that same day. I went from broken water heater to replaced and a hot shower in one day - very impressive. Great responsiveness - great follow-up - great service. Thanks James - I appreciate what Accuserve delivers to its customers.

Approximate cost of services:
$2,300.00
1 of 1 people found this review helpful.
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Company Response

We appreciate your review. A broken water heater can be a real pain, so we always try to get it in working order ASAP. We are glad you have hot water again and are grateful for your review.

10/10

I recently purchased the full complement of appliances for my retirement home in Newfoundland and arranged with C.A,S to deliver to site. It arrived on time - and in perfect condition for installation.Pricing was fair - and I was very pleased with the service. Many thanks to Angelo Moutoulas - who led us to the best selection of appliances, and made sure that everything went as promised.

Approximate cost of services:
$10,000.00
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Company Response

Dear Customer,
We appreciate your business and the time you took to submit your review. Thanks for your feedback. We look forward to doing business with you again

10/10

Dimitar responded in a timely manner to my lock problem, and then went out of his way to quickly find, and install, a replacement deadbolt that matched the finish and style of our handle set . I recommend you call him if you're in need of help in this area.

Approximate cost of services:
$180.00
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Company Response

Thank you Tom. In your case there were two options to replace the deadbolt only or replace the deadbolt and the grip set. Replacing the deadbolt only was more cost efficient way to go.