Duct cleaning itself was done well, but here are the concerns: - when asking for a receipt, he wanted to charge an extra $29 as an administrative fee on top of HST - left a mess all over the house (tarps were put down, but not properly and they weren't too concerned about making a mess outside of that - let water sit on our new laminate flooring. I asked him to be careful with that and his response was it was fine to leave it. - doorway damaged from hose being dragged against it - one of the workers had their footprints left all over the house (filthy socks) and a swiffer mop was not enough to clean it - we had requested to see, with a camera, the before and after, which they committed to doing, but all they took was an iPhone pic that didn't show much detail - as another customer mentioned, they wrote all over the furnace instead of putting a sticker - kept going out of his way to say how his service is the best and everyone else was not so great (using more colourful language) - kept insulting previous owners and generalizing how that race tends to be dirty (previous owners were quite clean) Definitely would not consider them again due to lack of professionalism.
- Approximate cost of services:
- $300.00