John in Greenwood

Rodmans failed to diagnose a simple inexpensive problem. Another professional successfully diagnosed the problem over the phone at no cost in 10 minutes. Rodman's indicated a few possibilities but said they were all very expensive repairs. Rodmans made a $150 visit but, in the end, had no idea what the problem was, or so they claimed. ROdman's did do a $850 repair that did not fix the problem. I was still at point zero, after nearly $1000 spent. This company was pushy about selling a new furnace unnecessarily. They failed to honour their errors or follow up on my call of complaint. Poor correspondence. I can't recommend this company. No doubt they have done excellent work or they would not have survived in business. But, in my experience, the visit was to try to sell me a new furnace, and they had little interest in actually fixing my 14 year old furnace.