Brian in Kingston

I am very pleased with the teams at Haven Home Care. One phone call and a "tech" was at our house within hours for an assessment. Once we said we wanted a new furnace, a sales rep was there within the hour. "DB" was extremely professional, providing us with lots of options and explanations about what Haven could provide. He spent over two hours with us, making sure that we were satisfied with our purchase. He was very patient, never pushy and seemed to have our best interests at heart. Nice guy! All this was on Wednesday. Friday morning Matt and Kenn were at our door by 8:15 and went right to work. By 5:40 we had a fully functioning furnace, done the right way! These guys worked diligently all day, and it was a pleasure to watch these two professionals performing a host of technical operations with confidence and great competence. They were never flustered and had a positive rapport with each other that meant the job flowed very smoothly. They each understood their roles and rarely had to pause to figure out what came next. Clearly, this was not the first rodeo for either of them. They took obvious pride in their work and now I'm the proud owner of a fine new Haven furnace.