I needed to have some ductwork rerouted in my condo unit. This involved fabricating custom ductwork and working in very tight spaces, as well as bringing all materials up to the suite on an elevator and through narrow hallways. Lou was great from the start of the project through to the finish. He came over to assess what was required on the day that we agreed upon, and also gave me a firm date for coming in to do the work. When my husband had an accident and we had to postpone the work late in the evening of the day before they were supposed to come in, I was able to reach Lou and get the work rescheduled. He was very understanding and sympathetic, although I am sure this late notice messed up the schedule he had set for his team for that week. His team of installers were great - pleasant, courteous, clean workers and very careful to ensure that nothing was damaged, either in the elevators or hallways of the condo building, as well as in my unit (they had to work in an area with marble flooring). They came when he said they would, and Lou also came to check up on things and make sure everything was proceeding well. I subsequently had the heating system maintenance person from the company that my condo subcontracts the maintenance of the mechanical systems come in to see the work that was done, and he was so impressed that he asked me for their info so he could have them added to their subcontractor list. I would highly recommend Lou at Dave White! (BTW - Lou is the owner - Dave White is the name of the company)
- Approximate cost of services:
- $1,800.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?