Alan in Edmonton

I lost my only car key leaving my car stranded in a car park and was having trouble finding a Honda dealer open on Family Day. I happened on the paid google ad and figured the auto locksmith service was exactly what I needed. I rang and explained I was locked out of the car. Jason said the call out charge was $15 and replacement key started at $65. I said that was fine and said I would meet the technician at the vehicle. The guy showed up in good time in a beat up Sienna and had poor English. He used inflatable pads and a wire to unlock the driver's door. It took about two minutes. Then he said that's all he could do and another technician would come to cut the new key. Then he charged me $35 call out and $195 service. I rang Jason and got the call out reduced to $15 as agreed. But he said the contractor's fee was theirs and they know their rates. So he hid behind the contractor and the guy was aggressive and wanted cash. So I went to the nearby hotel and paid him like a sucker because I was still on the hook waiting for the second technician to actually cut me a new key. A second technician did come and he seemed like a decent guy in the phone but of course in the end he said he could not get a Honda key and could not help me today. So after my experience with this company I was $222 poorer, my dad was still stranded by now it was also unlocked. In the end I called and waited for AMA as I should have done in the first place.