Reviews

4/10

Purchased a new TRANE GAS FURNACE from DIRECT ENERGY and one year later , on my invoice appears this " NEW CHARGE " $ 9.99 monthly, service of which was supposed to be covered under the " WARRANTY" purchased at the time of installation. AM FURIOUS!! This must be a SCAM. Office closed today, but will be calling tomorrow. Buyers BEWARE!!

Approximate cost of services:
$0.00
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Company Response

my name is Alex and I would be more than happy to assist you. If you send me your address than I could investigate. my email address is CanadaHomeServices@directenergy.com