A

I was left in the cold and told I needed to buy a new furnace by the service guys of Enbridge who had come to do a small maintenance repair. Nick came immediately! He was professional and honest with me. He helped save me money by completing the repair, without trying to selling me something I clearly didn’t need. He was transparent and walked me through every detail, making sure I understood everything. He openly shared all my options and was realistic about each. He is a genuine guy and really cares about his clients.