Investigating power partial power failure in my condo unit
Rusco Electric service came to my condo last week to investigate and fix partial power failure but after inspecting told me he could not find the cause and needed to open up several walls. We did not agree because it would have destroyed my condo and cost thousands more. He charged $203 for his visit for doing nothing. I got another electrician who fixed it in 15 minutes. BEWARE, my experience was bad with this company.
- Approximate cost of services:
- $203.00
- Company Response
Thank you Arun for your feedback. I’m sorry to hear that our team did not meet your expectations and that you felt we were not able to provide the level of service needed. You requested for a refund, and as we mention before this is a nonrefundable service because we did show up at you condo, troubleshoot the issue and provided you with a quote.
We take all reviews seriously and will use this as an opportunity to improve our services in the future. Thank you again for taking the time to share your experience with us!