Refuses to fix their mistakes, makes a woman bring out a ladder for their painter
Sell you premium home but act like they are going broke with warranty. Told me right in the face that "we are not going to tear all that up to fix this" while the conduit I paid for is not even connected. Then went on to tell the technician do what he could making the hole in the wall as small as possible disregarding concerns from the technician himself. Then made my wife to bring out the ladder so they can paint over the mistake they didn't fix. "Well mine is dirty do you want mud all over your floor?" the guy said.
- Approximate cost of services:
- $830,000.00
- Company Response
Our goal is to provide a consistently reliable product and superb aftercare service. Please follow the communication provided by our customer service team to resolve any outstanding issues you may have.