A.M. in Scarborough

Moving is probably one of life's more stressful chores, and even more so when it is not planned or expected. My family and I were caught in the middle of a nasty domestic situation involving our previous landlord and his spouse resulting in the foreclosure of the property that we were renting. We had barely 3 weeks to find new dwellings, pack and find a moving company by December 1st. I had called a number of companies but only Wendy at Emerald offered a truly sympathetic ear to our situation and told me not to worry. Their crew will take care of everything. Such a simple thing. But a very humane thing. The crew was at our old address at 0900 sharp! They were ready even before the super placed the elevator on service. Dave, Mike and B.K. were a well-disciplined team and handled everything with precision, but more importantly, with care. None of our furniture could be considered expensive yet the guys treated everything as if it were Buckingham Palace priceless antiques. Dave wrapped and secured every piece of furniture with moving blankets and even finessed a particularly tricky wardrobe out of my daughter's bedroom. There were also two all-glass Ikea display cases that didn't even cause him to blink an eye. At the new location they were equally careful to put everything in the proper rooms, or made suggestions how to better utilize the smaller space we are now calling "home". The move took about six hours from start to finish and the itemized flat rate Wendy quoted me turned out to be a better deal than the per hour rates offered by their competitors. It was not inexpensive but I felt that it was worth every penny. Should we require moving services again I will call Emerald Moving once more.