I had an issue with my combination boiler and water heater back in October last year where the unit was producing error codes and not heating my house consistently. I called Belyea Bros three times and left messages for an appointment. Finally, I called their customer service after hours line to get a human to book an appointment. Finally when I did get an appointment, the president showed up and proceeded to take measurements, pictures, etc to make it look like he was professional. He then proceeded to sell me a system for $12000! After all that was done, he then indicated that he had to charge for the assessment. I was very annoyed because he should have told me the cost of the assessment up front. In the end I wasted $175 for advice that was not helpful. DO NOT WASTE YOUR TIME OR MONEY ON THIS COMPANY.