Sally in Ajax

Zach was so professional and easy to deal with from start to finish - so rare these days. He quoted on the multiple fence options we were considering and his quotes were very professionally done and priced competitively. Work was done in a very timely manner, and it was a pleasure having him and John on site - again, rare these days. The fence turned out beautifully, and he also accommodated us with a last minute request to fix a wooden post on a side fence that had dislodged during the storm. We love the finished product of our new fence and it was absolutely effortless to deal with Zach - he is a professional in every sense and his helper John was great too. Wish we had known about him when we had our deck done by someone else as we're sure it would have turned out better.

Vaillancourt Plumbing has done work for us in the past, so when we needed a plumber for multiple issues, they were our first go-to, and once again we were extremely satisfied, from start to finish. Spoke to a live person when booking the appointment, who was friendly and took enough information so that the plumbers were aware of what was needed when they arrived at our house. Plumbers arrived on time and were very professional and knowledgeable. They resolved our issues efficiently, showed us what they found to be causing our problems, and best of all cleaned up after a messy drain issue and left our place spotless. Excellent experience.

Have used this company in previous years and was satisfied. Definitely NOT satisfied this year. It's May 20, 2021 and we have not had a lawn treatment yet. When they come, they always put a sign on the lawn, a sheet in our mailbox stating what has been applied and whether we need to water as well as a lawn assessment. We also see granules when they apply product. None of these were done. My husband is an immune c0mpromised senior so has not left the house, doesn't even shop. Our lawn was not treated, although we paid for this service. Home Turf could care less. This spring - nothing. Spent half an hour on hold trying to get through to company - company records show they did our home - they absolutely did not. Customer service manager extremely rude - no apology, curt, dismissive - she did not care one bit. Offered a $10 credit. Considering we paid $300 for 6 visits, that did not sit well with us. We asked to cancel and have $300 minus the $10 value of missed visit returned - no refunds apparently. Will definitely not be renewing at the end of this year and highly recommend that homeowners save yourselves the hassles and look elsewhere. There are many lawn care companies out there that don't treat their customers this way. I asked for contact for company owner - Customer Service Manager refused to provide it. Left a message for owner on linked in - he called me back. Larger credit applied and said he arranged for rush servicing of our property. Just watched their technician do the servicing - I think I know why people complain about weeds after Hometurf treats lawn - technician supposed to do spot treatment and general treatment - did a 1 minute run through turning sprayer on and off to apply weed stuff - no general treatment at all, and fertilizer was a super fast run around a few sections of property. Owner needs to know what his technicians are doing (or NOT doing). I can do better myself. I video taped technician doing weed spray.

Andy and his crew are professionals who take the time to do a great job. They make customer satisfaction their number one priority, which is so appreciated and hard to find these days. We are very happy with our new window and door, and appreciate their hard work!

THey come when they say they will, leave documentation, do their job, and are reasonably priced, definitely lower priced than another major lawn care company, and do a better job. Will come back to reapply weed spray if requested. Much easier than doing it yourself and better result for almost the same cost.