Olivia in York

We had an awful smell in our basement, after some investigation we found water in our sump pump (that wasn't being pumped out) and water sitting in a drain. I called Draincom since they installed all of our drains and waterproofed our basement. Once again, they did an amazing job. Excellent customer service! Carl McDowell was the Project Coordinator who has sent. He discovered the problem on city property, but checked to make sure there were no other issues with our property drains. There was a small issue with our sump pump, and they should be back tomorrow (after the City comes) to fix it. Carl was polite, considerate and caring. Hopefully we won't have any other plumbing issues in the future, but if we do, we will be calling Draincom. Thanks Carl! Thanks Draincom!

We hired this company to insulate our basement. They were excellent. They arrived on time and were very professional. We had some concerns with a section and they returned and added more insulation to that section within a few days no questions asked. We would definitely hire them again in the future.

We have hired draincom twice. Once to rapair our clay pipes and once to waterproof our basement. They did a fantastic job! Slava the supervisor was on time, professional, and very accomodating. They went above and beyond what they needed to do to make us happy and make sure we were comfortable. We would use them again in a heartbeat. They were also very affordable.

The sales rep was very professional and the installation crew were very accomodating and friendly. They installed our boiler/hot water heater very quickly and answered our questions regarding the system. They were also easy to get a hold of when we had questions after the installation.

I was impressed with how professional the salesman was when we first met them. When the men came to install the windows and doors they were great at setting things up and worked very hard and quickly. However my windows still leak air. They are coming back to fix the issue, but I had to wait several weeks in the winter which is not ideal.