Sub Standard Driveway - Refusal to Repair
We moved into our new home in December, 2017. We were unable to seal our driveway due to winter weather. By April when the snow finally melted the driveway was pitted all over. Excel refused to repair as it wasn't over 10% of the total driveway affected. Other builders in the area took responsibility for sub par concrete work and had the driveways sandblasted and sealed. We now have a 10 month old home with a driveway that requires expensive repair work. Excel has been a challenge to work with. They are certainly willing to fix small items, paint chips, damaged lights, etc. but not anything major. If this is what Excel considers acceptable work, I am very concerned about the overall quality of our new home.
- Approximate cost of services:
- $5,000.00