Marilyn in Scarborough

I had two plumbing issues - a leaking garden hose faucet and loose handles on the laundry tub faucet. I called Mr. Rooter and was pleased to able to get an appointment the same day I called. Rick showed up on time and looked at the faucets. He gave two options for the laundry tub faucet - repair or replace and I decided to have it and the garden hose faucet replaced. Rick was very polite, friendly and he did not leave until he was sure I was satisfied with the work he had done. I also appreciated his good sense of humour and the advice he gave to prevent plumbing problems in the future. I have used Mr. Rooter many times in the past and will continue to do so in the future as I am always very satisfied with their service.

Water was leaking from the ceiling in my son's bedroom so I went to the Homestars website and called three roofing companies who had excellent ratings. One company never called me back and someone from another company was all set to come out until he heard where I lived and then told me "we don't come out that far" even though their website said that Scarborough was one of the areas they serviced. Then I called The Cutting Edge Roofing. Robert came out that same day. He went up on the roof and took pictures. I had been hoping we could get away with having the leaky area repaired but when Robert showed me the pictures I could see what poor condition the whole roof was in. He emailed the pictures to me so I could show my husband who was not home at the time. I had Robert come back to give me an estimate for a new roof. He clearly explained what needed to be done as there were some additional issues with our carport, such as sagging joists, a skylight that we decided to have closed in and a beam on the side of the carport that was completely rotted out. Robert explained to me that he would not be able to do the work for a few weeks as he was solidly booked and was running behind schedule due to some rainy days . He personally came over at 8 o'clock one night (probably on his way home after a long day of work ) to put a tarp over the section of the roof where water was coming in so that we wouldn't have any more leaks in the meantime. The day Robert and his crew came to do the roof they worked non-stop and finished most of the work in one day and then came back the next morning to do the rest. Robert impressed me as a sincere, hard-working individual who takes pride in the work he and his crew do. Our new roof looks great! I would not hesitate to recommend The Cutting Edge Roofing.

Our new dryer kept blowing fuses. I found Captain Electric in the yellow pages and then remembered Homestars and checked out the reviews for Captain Electric. When I called, Brian, the owner was very pleasant and helpful on the phone. He suggested that I call Samsung to make sure that the problem was with our electrical system and not the dryer itself. After calling Samsung and discussing the situation with them, I felt that the problem was with our electrical system and called Brian back. A little while later Dave, the electrician arrived. He was very professional and took the time to show me his credentials and explain the 100% satisfaction guarantees that are given by Captain Electric. After checking our fuse panel, he recommended that the fuse panel and service equipment be replaced due to aging. The day the work was to be done, Dave and Dan showed up on time and were courteous and professional in completing the work. They wore protective shoe covers and did a thorough clean up after the job was complete. Nice guys, too - they even brought me back a coffee when they went out to get some for themselves. I would definitely use Captain Electric again in the future and would recommend them to others.