We had Dr Green last year and we were satisfied with there service but we were fiscally trying to cut down on our spending so we cancelled the service by phone call for this year. It states your call will be recorded , a few weeks later there was a sign on our lawn and a invoice for payment again we called immediatly and tol.d them we do not want there service!!! They came out again and we followed up yet again with a phone call telling them we refuse to pay for something we have cancelled numerous times, what does it take, they should be charged for tresspassing, now they are threatening to take us to a collection agency. I even called to speak with a manager and she is never available, i even sent her a email which i habe a copy and she has never responded back. I am fed up with the harassing phone calls and i feel i should not have to pay for a service i repeativly cancelled!!! Do not get Dr Green for this reason alone
- Approximate cost of services:
- $0.00
- Company Response
Hi Grant, Im sorry to hear that you had such a negative experience with our company. My name is Kyle Ratcliffe and I work in our retention department and I would be more than happy to discuss your account further with you at any time. I can be reached at 1-877-374-7336 ext 217 or at kyle@doctorgreen.com at anytime.