LeeLee in Winnipeg

HomeDepot was very helpful, but they contract out this company 3-D, it took me over one year and my blinds are still not in working condition. I am in Winnipeg, and their so-called manager of the store was extremely rude, didn’t really care one way or the other, but the installer gave it his best!! over the past year they have been out to try to fix the so called Channels that are meant to keep the light out from the windows, and they are absolutely useless, they are not meant to be nailed down, or glued, they had to do both of these fixes, and light still comes through, the pulley and chains are very sticky, and this situation has still not been rectified. From the very beginning we were sold a black-out blind that was not even close to being black out. They tried to make me feel like they did me a favour by exchanging it for a less expensive one, then that’s when the rest of the hassles & trouble started with this side channels. Anyhow HomeDepot refunded me $500, and it was like pulling teeth to try and get $200 back from 3-D, it was a complete Gong Show. 3-D should’ve been the ones to refund a portion of my money for a terrible job that they were responsible for. Never again will I buy any type of windofw coverings from Home Depot if they continue to contract to this company, so very disappointed and frustrated at how long everything took, and to this day they are still not working properly ....