Reviews

10/10

During the ice storm I found myself with a flooded bathroom, a broken toilet and water dripping into my basement, nothing to do with the storm however.. Even though they were working 16 hour days Hoerner agreed to come and fix the problem. They came and fixed the toilet, snaked the drain and promised to return at my convenience in the new year to fix the problem permanently. Before they left I mentioned a foul smell in my laundry that started just after I had some weeping tile work done on the side of my house. They said they would check it out when they came back. Last week Kyle and David returned to inspect the pipes with a camera and make any necessary repairs. What they discovered was a "laundry list" of plumbing errors. Broken clay pipes clogged with roots, an uncapped drain that was a health hazard, and my laundry room a mess of not to code plumbing and the cause of the odour. Over the next four days they replaced broken pipes, which required digging up most of my basement floor, installed a sump pump in the laundry room, and re-plumbed the entire room to not only bring it to code but also by rerouting some pipes made it a safer and more efficient space. Last but not least, no more foul smell! Both Kyle and David were great, they went above and beyond, moving carpeting and shelving that I couldn't manage, covering everything in plastic to protect the rest of my basement. More than anything it gives me great peace of mind to know that everything is now up to code and safe! Thanks, Heather

Approximate cost of services:
$6,000.00
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Company Response

First off I would like to thank you so much for such a thorough and inclusive review. The information that you have provided confirms that our technicians are striving for excellence.
We are so pleased to hear that Both Kyle and Dave lived up to the Hoerner 6 pledges and made sure to solve all of your plumbing problems.
Thank you once again for writing such a detailed review and we
look forward to doing business with you in the future.

10/10

Thanks to Solutions Electrical I have hot water for Christmas, much appreciated gentlemen. After the storm my electrical panel needed work and they came on Christmas Eve and fixed the problem.

Approximate cost of services:
$0.00
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Company Response

Thank You Heather, it is kind words like yours that make it all worth it !!

10/10

I moved from a one bedroom apartment to my first house and had Rent A Son do it for me. I have had bad moving experiences before so was v ery apprehensive about it all. I was thrilled with the service I received. Javier, Bryan and Mike were friendly and professional. Javier took apart my Ikea bed and put it together again for me. I had over a hundred boxes to move and they did it all with no complaint at all. When we reached the house they discovered that my large treadmill would not make it down the basement stairs so they took the handles off, moved it downstairs and then reinstalled the handles. All of this was done quickly and efficiently not to mention that it happened to be pouring rain outside and they were soaked by the time they finished! I am so pleased with the service I am using Rent A Son for other projects around my house.

Approximate cost of services:
$990.00
6 of 6 people found this review helpful.
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Company Response

Thank you so much for your Feedback!