Brian T.

Returned from vacation to find water running out from under furnace - AC leaking! Hargrave has been my go-to HVAC service provider since my furnace blower packed it in a few years ago. Called for a diagnostic visit which they were able to do within 48 hrs - busy & HOT summer! Long story short, old Carrier AC (circa 1978) was leaking inside the condenser coil area and the cost to band-aid a solution was somewhat prohibitive. Ordered replacement high-efficiency 2.5T Carrier unit and Hargrave's installation crew arrived about a week later - I did mention it was a busy & HOT summer! Removal of old system and installation of the new much more efficient unit along with upgrading the external electrical connection to current code was accomplished without a hiccup in only a few hours. I was very pleased with the crew's professionalism and even more pleased that the house temperature was below 30 degrees Celsius again! Though not in the scope of work, they easily accommodated my request to remove and dispose of the old, inoperative power dehumidifier, patching up the holes in the duct work. And finally, not only did he waive the call-out fee for the diagnostic, but Steve @ Hargrave did give me quite a nice discount on the overall project. Overall, I am very pleased with Hargrave and will continue to rely upon them for all my HVAC needs.

Woke up Labour Day Monday with no air circulation and a loud buzzing sound from furnace fan. Toronto experiencing hottest/humid weather of summer thus far and I'm now without a working AC!! I need a Carrier authorized repair tech pronto!! Called emergency number at Hargrave not expecting an answer owing to it being Labour Day but Tim picked up right away. Discussed problem at length and he provided both good, honest advice and 3 (good/better/best) quotes for complete system replacement - furnace & AC are very old - as well as discussing just repair options. Ultimately decided to repair rather than replace and Dimitri showed up on Thursday as scheduled and on time - fan motor had to be ordered so some unavoidable delay. Motor replaced in short order, complete heat and cool system check and after some frank discussion about the old electric air cleaner, it was removed and a new passive filter box was installed. In short, I am exceedingly pleased with the service provided by Tim & Dimitri from Hargrave. There is noticeably stronger airflow throughout the house and I am no longer camped out in the basement seeking cooler air. Should either the furnace or AC finally expire going forward, I have no hesitation in calling Hargrave to replace them. Highly recommend these guys!!

Danny was extremely easy to deal with and the quality of the work was superb. Would highly recommend Danny’s team for any driveway sealing work you may need.