Mark in Toronto

Twenty years after purchasing horizontal blinds for my condo, I had a small problem with one of them not tilting anymore. I called Alleen's and within minutes they had my found my transaction details and knew which specific model of blinds I had. They told me it was out of warranty, but could still be fixed. I then dropped off my blind at their Yonge street location and had it fixed in about a month - despite pandemic restrictions. My contact at Alleen's, Margarita, made the process very easy and quick. Despite having lots on her plate, she always kept on top of my little repair and made sure the supplier fixed it ASAP. She even offered to drive my blind to my home on her way home. She always responded quickly and politely to my frequent pestering about my blind. Margarita is outstanding.

My old shower was the framed-glass style walls and door popular in the 1980's. Glass Ninja made it very easy to replace this with frameless glass that looks great! It looks like I spent $10,000, not the very reasonable $2,000 it cost. I contacted 6 companies that specialize in glass installations. Glass Ninja was the quickest to respond at every stage - calling back, coming and providing a quote and promised installation timing. And they were the cheapest! Most quotes were 50-100% higher. The installers really care about doing a good job. They cared about the details. For example, one pane of glass was slightly too - I wouldn't have noticed the problem. They decided - at their expense - to get another pane and make a second trip to install it. They were also good about the process. Always on time. Always providing updates without being asked. Glass Ninja is a rare treat in the sea of service companies. Consider yourself lucky if you stumble upon them. I do.