Can not stress enough to make sure everything is in writing, as in all finishes, upgrades and discussions. Sales lady has no word and does nt care once she has your money. She caused us so much unnecessary stress. No ways professional. Let the team down big time. They have moved her to another location now. Lots of fellow excel purchasers we have been talking had same experience. Not good enough when you are parting with so much money. You need to get what you are being told you get for your money. Not the case. Once you ve parted with your deposit there is no changing things so just be careful and read and verify all ,and put verbal agreements in writing. We were also give a 3 month build guarantee by the same lady however she forgot to let the construction team know so we did nt get this guarantee either . Major room for improvement in communication
- Approximate cost of services:
- $510,000.00