I needed a new roof and obtained several estimates. Darrell Macdonald, of Millwall Roofing, was the first to respond to my request for a quote. When I met Darrell, it was clear that he was very knowledgeable and experienced in residential roofing. He seemed honest and reliable. Darrell made sensible recommendations and provided a fair quote. Although Millwall's was not the cheapest estimate I received, I decided to contract with the company for my roofing job, as I was impressed with Darrell and the online reviews of his company's work. The re-roofing work began more or less on schedule. The work crew was friendly, professional and hard-working. Hot weather slowed completion of the work by a few hours, but the roofers stayed late and did what they had to do to finish the job. The new roof looks great and should last for many years. Overall, I was very pleased with the work done, and enjoyed working with Darrell. One criticism, mentioned by other reviewers, is that the work crew did a poor job of final cleanup - I found a couple of dozen nails and lots of discarded roofing materials around my yard and driveway - so expect to have to do some cleanup yourself, after everyone goes home. I will say, though, that Darrell is very responsive to client concerns or complaints, addresses them promptly and appropriately, and genuinely wants his clients to be happy and satisfied. I had a very positive experience with Millwall Roofing and I would not hesitate to recommend this company to my friends and family.
- Approximate cost of services:
- $9,000.00
- Company Response
Hi Wayne, thank you for taking the time to write a detailed review. I have worked on implementing a system, a final checklist to ensure the final cleanup is up to standards. We have purchased an additional magnet rake to go over the lawns and pick up any stray nails. Our team did a great job, working in the heat and the final product looks good. We appreciate your future referrals. -Darrell Macdonald.