Rob in Lytton Park

Imagine returning to a frozen home on December 31st and realizing the mercury was about to plummet. Then imagine, one phone call later, having a house full of loaned (not rented) electric radiators, a quote provided January 1st from a business owner who was away on vacation at the time of my call, and a whole new heating plant installed, up and running within days. That was our terrific experience with Christian and Don of GTA Heating. Christian had installed one new radiator for me a year earlier, so I made the call with confidence. Still, I was genuinely impressed with the way they walked me through a pressure-free decision process, loaned the heaters without question before they even quoted, and returned for two minor adjustments (answering weekend and evening calls within minutes) after the initial install. Their quote was competitive and they fixed a number of issues with the surrounding plumbing that could have been ignored (and were ignored by the other company quoting) just to make sure our century home had a new service right up to snuff. I'd hire these guys again in an instant.

Mark provides the best followup I have experienced with a contractor. He rolled with our decisions, came up with reasonable proactive solutions, prevented us from making mistakes and ALWAYS responded to phone calls, emails, and texts promptly. You can well imagine the difference that makes. His landscape team were fast, clean, courteous, and professional. We'd have them back without hesitation.