Robert in Toronto

I called yesterday to replace a sink drain trap that, while installing a new faucet, I found was cracked. I also wanted alignment of drain plumbing from sink to wall checked/corrected, and installation of cold and hot supply shut-off valves. I was given a next-day appointment, on a Sunday, which was advanced to an earlier time when a technician became available. He assessed the requirements, provided a reasonable quote (based on past job costs) and completed the job (using all new parts) including connection of the new faucet. He explained what was done and demonstrated no leaks. He was thorough, efficient and most courteous. I am totally satisfied with the support, from my initial call to job completion. during (my) installation of a new faucet due to misaligned original plumbing by home builder.