Seems to be alot of bad reviews on loyal seal and unhappy customers, is this how loyal seal washes there hands by replying to me and tell me to just fix my own walls and paint them
- Approximate cost of services:
- $3,000.00
- Company Response
Dear Mr. Montesano,
Thank you so much for sharing your experience. There is always a room for growth and training and we truly value your opinion.
As you requested "brick-to-brick" installation (meaning the measurements are taken from outside to fit your bricks) and in our contract you will find a clause stipulating that after this type of installation client is responsible for touch up paint inside. Jacob did explain the process fully before you signed the contract. This type of installation provides better insulation and better energy savings (hence government-GreenON was reimbursing only "brick-to-brick" for rebate).
Physically, there are no such thing as wrong measurement, the window is highly custom product and every opening is custom sized (hence after sale our quality manager comes and re-measures every single window). Any window that is wrongly measured would not fit the opening and it will either fall out from the wall or not fit in. There are no standard sizes in window replacement industry.
Please touch up the wall paint...so you can enjoy your new purchase..