I hired them to remove a very strong weed. They assured me that they would be able to get rid of it. Not only did it not work but it got worse. My lawn has never looked worse than it has. I advised them repeatedly and asked them to speak to someone at my home. They were very elusive and when they did come they sent "kids". I called and asked them to stop further treatments. They did not stop and would not answer calls. Finally, they agreed to stop and we came to an agreement to pay them an adjusted rate for the lawn(which they burned). They then went on to double charge my credit care and I am still trying to get them to reverse the one charge!!!Terrible!!! I will call the Better Business Bureau.
- Approximate cost of services:
- $250.00
- Company Response
I am sorry to hear that you have had such a negative experience with our company. We are a family owned and operated business and pride ourselves on providing quality workmanship and customer service to all of our clients. My name is Kyle Ratcliffe and I will be handling customer complaints from this point forward and I would welcome the opportunity to rectify your issue. I invite you to please contact me so we can further discuss your particular issue. My contact information is as follows: telephone 519.489.6004 ext 217 and email kyle@doctorgreen.com. I look forward to speaking with you.