ibou in Winnipeg

I contacted them after my washer stopped draining/ spinning. The fixman showed up to my place, I showed him the machine in question and told him the washer is not spinning and he told me right the way that i need to replace some parts without even checking the machine and the price is $265 +16% tax . (16% if paid by credit card or 13% by cash). As I decided to go purchase a new washer , he asked me to pay $ 89 + tax for diagnostic. I said to him why would i pay for diagnostic fees if you did even check it and his response was "I have over than 10 years experience so I don't need to check to tell you whats wrong" So I told him that I am not gonna pay you if you don't diagnostic it. However, 3 days later, a guy from WPG supply came to my place to install a new AC. I explained him my Washer is not spinning, he said to me that they don't fix appliance but he can have a look. After he got the AC done, He fix my washer in 30 min without changing any parts