Rolly in Edmonton

Called Broan about the Range hood. Everything was good until Trans Globals incompetent repair guy shows up. Doesn’t have a clue what he is doing. He is unable to remove the filters. My wife removes them with ease. After the filters are removed for him he takes a picture of the serial number plate puts the filters back in and says he needs to order parts. When he finally returns he has some mother board and a helper but no transformer. My call to Trans Global was because of a humming noise coming from the Range hood. I have waiting six months for the repair and my next step is to remove the Range Hood and return it to the retailer I purchased it from. I really do not want Trans Global back in my house.