Reviews

10/10

Replaced our doors and windows last year. Tony was our salesperson. Terrific experience- knowledgeable and very helpful. He walked us through everything. The products were excellent. We recently had to make a service call as the back door went out of alignment slightly. Within 3 days of reporting the issue, a technician, Alex, was at our home. The problem was identified and resolved in less than an hour. Our experience with Canadian Choice has been first rate. I appreciate the way they treat their clients and stand by their products and work. If something needs to be addressed- they take care of it. Too bad more organizations dont share this same focus on the client experience

Approximate cost of services:
$10,000.00
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Company Response

Thanks Dan for the great 10* review. Happy to hear that Tony was able to assist you throughout the whole process and that our service department was able to fix the back door in short order. Please keep us in mind for any future projects.

10/10

This rating is based purely on my service experience to date as I am currently waiting for delivery/installation of my products. I was referred to Tony from someone who'd recently had all of their windows and exterior doors replaced by Canadian Choice. I could the quality of the work and asked for the contact. When I reached out, Tony responded right away and arranged an appointment just a day or two out. I initially ordered an front door but have since decided to order several windows and even a set of patio doors. I have found the experience with Tony to be excellent. He is responsive and comes across as open and honest and did an amazing job explaining the projects to me to help me make an informed decision about what to purchase. Tony was accommodating with questions. understanding when it came to a needed change in our order, and always took the time, never once making me feel pressured to make a decision. Although I can see he is busy, he never once rushed a conversation. Tony knows his products and takes the time to know his customers. Our install is coming up soon. If the install as well as may dealing with Tony, we will be absolutely thrilled.

Approximate cost of services:
$13,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you!!!

2/10

Hired Ryan for walkway and retaining wall. After the winter, the retaining wall sank. Have texted Ryan repeatedly since March. He keeps saying he's coming. Never shows up. Terrible service

Approximate cost of services:
$3,500.00
1 of 1 people found this review helpful.
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Company Response

sorry man crappy weather but me back huge sorry for the lack of communication it will be fixed this year