Shandrew at the Beach

We’ve worked with Lucas and his crew from Perfect Touch Interiors on two properties. The first was a house we were getting ready to sell. Lucas completed the job with skill and record-setting speed. It looked fresh, clean and showed incredibly well – and sold in less than a week! The second house we had the entire interior and front porch re-painted. Again, Perfect Touch did a lovely job, including revitalizing a dismal grey basement into a cozy, welcoming family room. Perfect Touch will be my first call for our next paint job, and I wouldn’t hesitate to recommend Lucas for a second.

We called Belyea because they were highly recommended. We wanted an HVAC professional to take a look at a leaky ductless unit in a home we just purchased, and advise us on if we should bother fixing it, as well as on the overall state of both units in our home. We wanted to know if they were in good enough shape to be serviced, if they should be replaced, if they were optimally installed, etc. This seemed like a fairly standard sort of consultation, that we expected to pay for. On the phone with the office, it became clear that we had two options: 1- get a technician who would ONLY service the leaky unit, but not look at anything else in regards to the system overall 2- get an estimator for an entirely new system who would not offer any advice on the existing system. I thought I'd misunderstood these options, but no. It appears Belyea does not offer any sort of consultation on an existing system. Surprising - seems like a perfect sales opportunity to me, but anyway... We opted for the technician. He came, barely spoke English and could not tell us anything about why our unit wasn't working and how long it would live. When my husband tried to ask a few questions, the tech intimated that if we weren't interested in getting the fix, he would need to leave as he had other jobs to get to. We couldn't believe why folks have been so happy with this company. They seem to be missing out on a fairly significant business opportunity by refusing to offer consultation to people like us who may indeed be in the market for an entirely new system, but would just like to know that, or who would be good customers for servicing for some time and then stick with the vendors they know when it comes time to replace. Everyone knows it's way better to retain a customer than find a new one, and though we were Belyea customers once, we most certainly never will be again.

We were in a position where we had to get our house ready for sale in lightning speed, and our floors were in terrible shape. David Bain from Rafina suggested, due to the timing and cost, that we lay a pre-finished floor on top of the existing damaged floor. The job took only one day with virtually no mess. Installing the new floor eliminated about 80% of the squeaks in the old floor, as it was nailed right through to the sub-floor. The material David suggested, pre-finished white oak, turned out to be gorgeous and a great match for the laminate in our kitchen. The visual impact the new floor made to our home was spectacular. We got many, many positive comments during the showings and our only regret is that we will only have a short time to enjoy the floor before we move because the house sold in less than a week. Thank you Rafina!

I've had Alan from Donlands out twice, the first time to fix a washer and the second to look at a dishwasher. He explained what was wrong with the washer and fixed it perfectly. He was referred by my colleague at work, and I think in this day and age when it's almost cheaper to buy new than get something fixed he's really worth a call before giving up on your appliance. Second time out the dishwasher seemed to magically resolve its problem without intervention and Alan was very gracious with his time and charge. I will not hesitate to call him again. It's a small shop so don't worry about leaving a message, he will call you back.