I hired Action Home Services to rebuild my whole backyard. The company provided me with amazing service! I am very impressed! Below are details regarding my project.
Timelines
The work started as expected. No delays.
Organization of work
All work activities were very well organized. John and his managers were keeping an eye on every single detail of the project. I have seen them coming forth and back to the site, managing workers, brining materials, explaining me details of the project and next steps. John was planning in advance all the activities for the next day. Interlocking was supplied on time. Construction bin has been promptly replaced with an empty one in a timely manner. I had a strong feeling that every part of the project was under control and very well organized.
Additional Help for customer (for me)
John was very instrumental in providing me with lots of details of the project. He went with me and my wife to Beaver Valley and helped us to choose granite steps. We really appreciated his expertise in this subject matter as we did not know which stone to choose for our steps.
Issues resolution
Jon and his manages were in contact with me throughout a course of the project. They carefully listened my requests for additional adjustments and fulfilled all my asks! I really appreciate their patience and help. It was a pleasure working with them!
John’s Team
I cannot say enough how good is Action Home Services technical team in doing their work. Attention to details was their key strength. The guys were professional with very good attitude and communication skills. They helped me to understand the way they build patio and flower bed. For example, they suggested installing a patio landscaping with a little slope out of the house which was important to keep water out. They recommended how to better build flower bed.
Quality of work
Outstanding! I love my patio and flower bed they build for me. They installed landscaping on the patio so even that granite steps on top of landscaping has no gaps and required no further adjustments! I am very impressed!
Project Completion
I am surprised that the project was completed ahead of time. My whole backyard remodeling was done within 5 days!
Accuracy of work at completion
When the team completed their work, they professionally cleaned up all the mess and removed garbage from the site. They put back all the things they had to disassemble during construction. For example, they installed back a gate which they had to remove. They replaced grass which was accidently damaged by bobcat.
Additional work at no cost!
One of the things they build for me was a 6ft X 6ft pad. I asked them to compact it for me with Vibrating Plate Compactor since I believed this would help. They urged me that the Compactor will break interlocking, but I insisted to use the Compactor. As a result, the compactor did brake interlocking. I was shocked. Although it was my mistake, the company fixed interlocking for me for free! Thank you guys!
Overall impression and conclusion
I am very happy that I hired Action Home Services! They did a professional work, completed the project within my budget constrain and delivered it on time. I am very happy with the quality of their work. I wish they did my front yard for me a few years ago.
Will I hire Action Home Services again?
YES, ABSOLUTELY!
Thank you Action Home Services for all the work you did for me, for your dedication and professionalism!
