Your employees said that they had come this morning and had done the rest of the work, but they did not come. I feel very honest and I have been waiting. I promised to clean up everything yesterday. I feel very disappointed. That was also the case last year! That was also the case last year!，the heater forgot re-install，at last by myself! what is this work? Maybe you will lost some guest...
- Approximate cost of services:
- $0.00
- Company Response
I am sorry you feel this way. We strive to provide the highest level of service to our clients.Unfortunately when the crew attended your property and attempted to service the pool equipment they were unable to as there were dead animals including a raccoon on the pad. For health reasons are staff could not perform the work until the animals were removed.We are not sure what you are referring to in regards to a heater install as we do not perform this as part of an opening service.We did attempt to discuss this with you as well as the other issues with your pool on several occasions.