Omni Basement Systems

Waterproofing
Hamilton ON L8P 4M3
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Waterproofing
Omni Basement Systems
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Reviews for Omni Basement Systems

Average customer rating:
9.2 10 (110 reviews)

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April Almeida in Hamilton
April Almeida in Hamilton
6 reviews Hamilton, ON
2/10

Basement waterproofing sump pump installation

Omni was excellent and even after some issues arose they fixed them at no cost to us. I refer them to clients and friends and family often. I feel confident in doing so as a business professional and personally.

Approximate cost of services:
$12,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 3 people found this review helpful.
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Company Response

Hi April,

We appreciate your feedback greatly and also your referrals!

Here at Omni Basement Systems, we take pride at being able to turn a negative situation into a positive. We're so glad that we were able to help you out with your basement needs in a timely and efficient manner.

Have a beautiful rest of your day.

Jamie A Woods from St. Catharines
Jamie A Woods from St. Catharines
1 review Saint Catharines, ON
10/10

Basement leak repair

The Omni Basement Systems had great reviews so that's why I went with them. The sales person was very informative and met our needs completely. The crew were fast and tidy. They even let me use their tools to finish a tear out so they could finish the job. The job was completed ahead of schedule and they even removed the tear out debris I left on the floor. The only draw back was I had to wait almost 2 months from the sales to the actual work done due to their popularity; however it was worth it.

Approximate cost of services:
$10,000.00
2 of 2 people found this review helpful.
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Company Response

Hi Jamie,

Thank you so much for the fantastic review, we're happy to have helped you!

We're so glad that we were able to help you make your basement a more livable and pleasant space to exist in, it makes the occasional wait well worth it. Don't forget, if you have any friends that are in need of our services, please let us know, and if they go ahead with the job we will send you $50 for the referral. More details are on our website!

Kevin from Burlington
Kevin from Burlington
2 reviews Burlington, ON
6/10

carbon armour

Omni performs great work but are wildly overpriced. They did 8 carbon armour strips for us which cost $6000 total. After doing more research on other companies we realized we could have saved $2000 easy. You don't get much value out of these guys. Really shop around before accepting a quote from these guys.

Approximate cost of services:
$6,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Kevin,

We are happy to hear that you're pleased with our work! Our well-thought out prices reflect our drive and passion to achieve our high standards. Keeping our employees well-informed of the latest waterproofing and foundation repair skills on the market. However, we will definitely bring this review up with management and they can review our pricing and your concerns.

Have a great day.

Kathy D'Onofrio from Tillsonburg
Kathy D'Onofrio from Tillsonburg
1 review Tillsonburg, ON
10/10

Foundation cracks and leaks

We want to thank Omni for the superb service you gave us! We will recommend you to anyone looking for water repairs. Starting from the sales call to the final clean up, Omni puts their customers first and foremost and do a phenomenal job!! We also want to thank everyone for your extreme generosity and support! We will forever be indebted to you. Thank you again for the amazing relationship! A very special thank you to Alisio!! Our own personal rating would be a 20/10..Omni is your only trusted option for a basement system repair....

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Absolutely nothing!! They are already the best of the best!
Any advice to offer fellow homeowners facing a similar project?
That is a simple question...Call Omni and they will fix it right the first time and you will never have to worry about the problem again.
1 of 1 people found this review helpful.
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Company Response

Hi Kathy,

Thank you for taking the time to review us!

We're so happy to hear that you had a great experience all around. We take pride in our work and our positive relationships with our customers. If you know anyone who else who is in need of our services, please send them our way and we will thank you by sending you $50 for your referral!

Have a great day.

Shawn  from Milton
Shawn from Milton
2 reviews Milton, ON
10/10

Sump Pump install

I had an old sump pump without a battery backup system and figured it was time to invest in a proper system to protect my basement. Omni installed the Super Sump pump with Battery backup system .

I am very happy with the project and very impressed with the work the team did.

The installation looks great and the install looks perfect. The ice guard and buried landscape cover really make the install look clean.

The team cleaned up the work area and all and all I would say they did an A+ job. I would be happy to refer your services to anyone looking for a basement project.

Approximate cost of services:
$2,200.00
1 of 1 people found this review helpful.
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Company Response

Hi Shawn,

Thanks you so much for your review!
We're so happy to hear that that we could help you with your new sump pump. If you do refer us, don't forget to have them mention your name, as we will send you $50 if they have work done by us! You can also fill out their information and send it to us on our website.

Have a great day.

charlie from Etobicoke
charlie from Etobicoke
4 reviews Ancaster, ON
8/10

leakage in basement

We recently moved into a new home and came across serious water damage and leakage in the basement. We sourced a few companies and went with Omni because they promised to do the job from the inside of the house without having to destroy all the outside landscaping. The technician's were pleasant, fast and knowledgable. Our basement is dry and we are very satisfied!

Approximate cost of services:
$10,000.00
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Company Response

Hi Charlie,

Thanks for the fantastic review!

Our customers make us the company that we are, so we really appreciate hearing reviews such as this. Please don't forget to refer any one else in need of our services, and if you refer someone and they get the work done by us we will send you $50 as a thank you!

Have a pleasant rest of your day.

Mike from Burlington
Mike from Burlington
4 reviews Burlington, ON
10/10

Foundation wall crack repairs

My basement flooded twice this spring in heavy rains and after 22 years of a completely dry basement I was discouraged. I saw Omni Basement Systems at the Hamilton Home Show and liked what they suggested. I had them in for a quote and received excellent materials in the mail about there system and guarantees. It turned out I had a second crack/leak in my laundry room that was also fixed and the technician was quick and cleaned everything up and at a great price too.

Approximate cost of services:
$1,000.00
2 of 2 people found this review helpful.
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Company Response

Thanks for the review, we are happy to have helped you!
If you know of anyone else in need of our services, we have a great referral program. Just send them our way and we will send you $50 when the job is complete!

Michael from Stoney Creek
Michael from Stoney Creek
2 reviews Stoney Creek, ON
10/10

Leaky Basement

We were only three weeks away from selling our home and moving into a new place. Much to our dismay there was an early warm spell of weather and the melting snow and rain caused water to come into our laundry room through the foundation wall. In the five years we had been in the house we had never had a drop of water in the basement and this happening three weeks before our closing date was a nightmare. We called Omni and they sent out a salesperson the next day. At first they were not sure if they could get the work done in time as they were fully booked for the next month, but true to their word on the website as being flexible for real estate transactions they reshuffled their schedule and were able to complete the work a week before closing. We were able to give the new home owners a transferrable warranty and knew that we were leaving our old home in great shape and guaranteed not to leak again. The crew were helpful, courteous and left the work area as clean as they had found it. I am glad that Omni was there to help us and I would recommend them to anyone with water issues in their basement. Thanks Omni!

Approximate cost of services:
$3,200.00
1 of 1 people found this review helpful.
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Diane
Diane
5 reviews Hagersville, ON
10/10

Leaky basement

I am glad that i got Omni basements to come in and take a look at my basement we had some water coming in from somewhere and they came in and made our basement waterproof and less to worry about because our basement was half finished and we are working on getting it completely finished. Thanks again guys for helping us out!

Approximate cost of services:
$15,000.00
1 of 1 people found this review helpful.
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Joanne & Angelo from Burlington
Joanne & Angelo from Burlington
4 reviews Burlington, ON
10/10

Installation of Sump Pump; vent covers; ice shield

Our salesman, Keith was very knowledgable about what needed to be done for our job. The crew was excellent and cleaned up after they were done and made sure we were satisfied before they left. Omni also called a day later to follow up.

Approximate cost of services:
$2,969.00
1 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Omni Basement Systems

As a certified Basement Systems dealer, Omni Basement Systems is a foundation repairing, basement and crawl space waterproofing company providing state-of-the-art foundation repairing and basement waterproofing systems. Re-setting the structural integrity of a home, drying wet basements, or waterproofing crawl spaces is our business - it is what we do everyday.
Fully licensed, insured, and accredited with the BBB. Our nationally backed warranty stands above our competition and gives our customers reassurance that our products and services will meet all needs and expectations. We are open and using precautions during Covid-19.
Servicing Hamilton, Burlington, Oakville, Milton, Georgetown, Guelph, Kitchener/Waterloo, Cambridge, St. Catharines, Niagara, Fort Erie, Port Dover, Brantford, Simcoe, Grimsby, Port Colborne.
We will be happy to arrange for a free Inspection for homeowners. Please contact us at 905-296-6664 or https://www.omnibasementsystems.com/free-estimate.html
Visit Facebook and Instagram https://www.facebook.com/omnibasementsystems/ https://www.instagram.com/omnibasementsystems/

CATEGORIES
Waterproofing and Foundations
PRODUCTS
Waterproofing solutions, Crawlspace repair, Dehumidification products, and Unique Waterproof Flooring Systems. Authorized dealer for Foundation SupportWorks and Nationwide Reinforcing, both of which deal with bowing walls, and foundation issues.
SERVICES
Basement Waterproofing, Crawlspace Repair, Foundation Repair, and Bowing Wall Repair. Mold Prevention, and Waterproof Basement Finishing Products.
BRANDS
Basement Systems Products, WaterGuard, TripleSafe, CleanSpace, The Reinforcer, Wall Anchors, ThermalDry Flooring Systems
STYLES
Waterproofing and Foundation Repair
SPECIALITIES
Waterproofing, Crawlspaces, Foundation Repair, Basement Environment Specialists
WEBSITE
https://www.omnibasementsystems.com/
YEAR ESTABLISHED
2003
NUMBER OF EMPLOYEES
34
PAYMENT METHOD
- FREE WRITTEN ESTIMATE-VISA, CHEQUE, CASH, (ASK ABOUT OUR AVAILABLE FINANCING OPTIONS)
LICENSES
Licenced Contractor, fully insured, with $5 million liability.
MEMBERSHIPS
Hamilton Chamber of Commerce, CFIB, Accredited with Better Business Bureau (A+ Rating!), CBCB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
950.00
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Our WaterGuard systems has a Lifetime Warranty, that is transferable, and nationally backed.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.