TorontoGranite.com

Countertops
Mississauga ON L4W 2R4
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Countertops
TorontoGranite.com
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96%

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Reviews for TorontoGranite.com

Average customer rating:
9.7 10 (299 reviews)

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Kb in Toronto
Kb in Toronto
1 review Brampton, ON
10/10

Quartz counter installed

Excellent service bob and mark are knowledgeable and super easy to deal with. Honest family business and prices were lower than other compatible homestars companies. Installers were great and didn't fuss about little things. Got kitchen and all washrooms done in quartz including sinks. Would def recommend.

Approximate cost of services:
$5,400.00
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Company Response

Thanks for taking the time to post this review. TorontoGranite appreciates your business.

Private User
Private User
Private User reviews Markham, ON
10/10

On time. On budget. No question to small.

I renovated my kitchen and chose Toronto Granite based on Homestars. Negotiations were smooth and installations were done as agreed. The original date had to be amended last minute due to installers being stuck on another job but they booked next day, which was the weekend. I had some follow up questions which were answered promptly.

Overall the value for the product and service was great and I would recommend this company.

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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Company Response

It was great doing business with you and we thank you for writing about your experience.

Allan in Toronto
Allan in Toronto
10 reviews Toronto, ON
10/10

Granite counter top cutting and delivery

When we decided to re-use our kitchen cabinets and counter top in our new home, I contacted a few companies on homestars to see if they would cut our existing granite to new sizes and shapes. A few companies said they did not do this kind of work and some quoted very high prices.
When I contacted Toronto Granite, Vladt was a total pro from start to finish. He always answers his phone, and responds by e-mail promptly. He quoted a reasonable price and did not treat our job as a hassle but as a small service. When my wife and I went down to their workshop to drop off our counter top, it was hard not to purchase new counter tops as their granite and quartz slabs were so beautiful with a huge selection. The work was done quickly and the delivery guys were right on time and very courteous. We now have found our granite company and look forward to working with them soon when we replace our kitchen countertop at our cottage. Thank you!

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
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Company Response

Thank-you!!

J McCarthy in Newfoundland
J McCarthy in Newfoundland
3 reviews Caledon, ON
10/10

Granite Countertops for Kitchen

I visited Toronto Granite based on great HomeStars ratings. Picking out the color granite was easy based on their slabs on site. Measuring went well, the install date was delayed a little (no surprise there as it happens). The installers did a fantastic job they had to do some tweaking here and there. I have to say that I was not sold on granite, however, Toronto Granite made things easy and the granite looks great, I would 100% recommend them.

Approximate cost of services:
$4,000.00
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Company Response

Thanks for posting your response about your experience with TorontoGranite. We really appreciate it!

Lyn R Da Silva from Mississauga
Lyn R Da Silva from Mississauga
1 review Mississauga, ON
10/10

Granite Countertop

They helped us pick a cut piece because my requirement was small. They laser measured my area, cut it perfectly and installed it with flawless professional service. They 8ncluded the installation of my under counter Blanco sink at no charge. I could not gave asked for any beer service at all. Thank you.

Approximate cost of services:
$7,000.00
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cristinateisanu@yahoo.com in Toronto
C. U.
1 review Mississauga, ON
9/10

New Kitchen Quarts Counter Top & Island

We had a great experience with Toronto Granite company. In less than a week we had selected the material , the measures were taken and the counter top for kitchen & island was installed. Highly recommend the company.

Approximate cost of services:
$3,000.00
1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Toronto, ON
6/10

Kitchen counter

I contacted Toronto Granite based on excellent Homestars reviews. I visited their location and made my choice. Installation was scheduled for a week or so later.

On installation day, apparently the granite for one side of the kitchen cracked. I returned home to find my stove pulled out, my kitchen full of dust and neither counter installed. I totally understood the granite for one side of the kitchen cracked and so couldn't be installed, but I was disappointed that the installers hadn't made any attempt to install the other counter and make at least part of my kitchen liveable for the next week while I awaited a replacement installation. The place looked like the installers just ran out the door - it was Friday, I guess.

The following week, the stone was supposed to come one day, then it didn't, then another day, then it didn't, and my installation day kept on getting postponed. (On one of my calls to TorontoGranite, it was clear that they blamed my small kitchen, the fact that my kitchen's old and not square, whatever, for the problem. No doubt my old, small kitchen that isn't square is a problem, but that's why I hired professional installers who do their measurements with laser beams and cut with precision tools!)

When the counters were finally installed, I was thrilled to have my kitchen working, sink hooked up again... until I noticed a 2" crack in the granite on one counter.

I contacted the owner who came out to look at it. He said his team would come out and replace the counter.

When the fellows got here to replace it, they looked at the crack and stood grumbling in the kitchen for quite some time, talking about how they should have brought the buffer and the black marker. I entered the kitchen and asked what their plans were, and they went to some length to make me feel guilty for wanting them to replace the counter because of a crack. I told them I didn't pay a couple of thousand dollars to have a cracked counter, and I really didn't want to live with it as is. They finally relented and replaced the counter, with one of them cursing how he's not paid enough for this "s**t". I found the situation quite stressful.

After they finished, I noticed several places where their utility knives had sliced the surface on my cabinet doors, gauged the walls, and one shelf that had been banged strongly enough that the shelf peg was wrenched out of the particle board rendering that peg hole useless. I pointed out a few things, which the guys denied. As well, they set up their stone cutter right outside my front door and spewed stone slurry all over my outdoor bench, door, and railings, leaving it for me to clean. I understand that they needed that space to make some cuts, since it was drizzling that day, but I guess they don't carry drop cloths and they didn't think to clean things up.

I refrained from posting a review for quite a while because I just felt it's not something to do in haste when angry. It's many months now since the job was done. I admit I'm still disappointed by my experience and the damage to my kitchen.

I think it's important for others whose kitchens may be small, and whose walls may not be square, to know that while the owner is friendly, professional, and accommodating, his installers may not be. Overall, I am happy with the counter, but it would have been better to spend more money for a smoother and more timely installation experience (and less damage).

Approximate cost of services:
$2,400.00
6 of 6 people found this review helpful.
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Company Response

When reading reviews like this one, it is important that we have the opportunity to respond and remind those potential customers who are reading our reviews that there are two sides to every story. Though we try our best to satisfy every client, we remind you that we deal with so many different characters and run into many different situations on job sites.

I personally measured this kitchen. What should have been a 10 minute digital template, took over an hour because there were boxes, left over food, dishes and personal belongings everywhere within the small confined space where the kitchen was. The floor, appliances, and existing countertop were absolutely filthy. I remember how uncomfortable, and disgusted I felt in there but I remained calm, patient and helped the client clean up the kitchen enough so that I could set up my equipment to template for her countertops.

Unfortunately by the time our installers arrived on site, the kitchen was a mess again. After trying to squeeze in between the mess to fit the stone between two concaved walls, the granite cracked by the sink. (It sucks, but this happens from time to time in our line of work.) In this situation, we ordered new material, and tried again successfully at a later date.

Before this client criticizes our installers for leaving her home after the original install and joking that they dont "get paid enough" for this, she should ask herrself what kind of working conditions she provided for our team. We don't agree with what was said, but if we are honest, this was easily the messiest kitchen and job site that we've ever installed in.

None of our installers wanted to return to this home and it took a double pay to convince them to return and complete the countertop installation. We are sorry that she felt unhappy with our team. We honestly did our best given the conditions provided to us. In the end the job was completed to the clients satisfaction. This is what is important to us.

If any potential clients have concerns after reading this review please feel free to contact us directly to discuss further.

Elena from Toronto
Elena from Toronto
2 reviews Toronto, ON
10/10

New kitchen quarts counter top

Thank you Toronto Granite for an AMAZING experience! I can't say enough how pleased we are with your service.

Everything took a total of three consecutive days - Day 1: we went to the warehouse, and Bob helped us choose a stone; Day 2: Mirko came and measured. Day 3: Two of their installers came and installed our kitchen counter in less than 20 minutes!

These guys rock!

Approximate cost of services:
$3,000.00
1 of 1 people found this review helpful.
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Karen MacNeil from Toronto
Karen MacNeil from Toronto
3 reviews Toronto, ON
10/10

Installation of a granite kitchen counter

Based on the great reviews in HomeStars, we went to the Toronto Granite showroom just to have a look around, and ended up purchasing a beautiful piece of granite for our kitchen counters. We couldn't be happier with our choice. The entire procedure, from initial selection, through measuring, installation and follow-up, was a breeze. We highly recommend them.

Approximate cost of services:
$2,300.00
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Wing-See from Etobicoke
Wing-See from Etobicoke
2 reviews Mississauga, ON
9/10

Kitchen and Bathroom Renovation

I contacted Toronto Granite to install a quartz countertop in my kitchen (10'x10') and marble countertop for a long bathroom vanity (~80 inches). They offered a very competitive price compared to a number of other companies I had contacted, and I was happy with the selection of material that they offered. We were able to find an offcut honed marble slab to use for our vanity at a reduced price, that we would not be able to afford otherwise. The owner came out to measure the space and the install happened several days later and looked great.

We did not use the counters right away because our renovation were still onging, so it took several weeks for me to notice some small corrections in the work (e.g. missing kitchen faucet hole-perhaps my fault because the faucet was not on site during the install-, marble not sealed, bridge piece behind the slide in stove missing). Each time, I was able to call Toronto Granite and they would send someone over the next day even though it was many weeks after the install had taken place. The counters look great, and I have peace of mind knowing that the company stands behind their work. I would definitely recommend them.

Approximate cost of services:
$3,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about TorontoGranite.com

TorontoGranite.com is your one-stop shop for luxury stone surface applications featuring granite, Caesarstone and Silestone quartz, marble, and glass materials to suit all of your needs. We are a direct importer and a full service company providing unique and individual stone and glass applications for residential and commercial settings.

CATEGORIES
Countertops
PRODUCTS
We specialize in kitchen granite, quartz, marble and glass countertops, bathroom vanity tops, custom fireplace surrounds, floor inlays, wall coverings, tub surrounds, tables and other natural stone applications.
SERVICES
We also offer professional waterjet cutting, polishing, and installation of prefabricated and custom granite countertops. We can also waterjet cut the granite to the exact dimensions of your home so you can install it yourself. TorontoGranite.com can facilitate all of your natural stone needs. We can create everything from custom countertops and vanities to fireplace surrounds, to custom floor inlays. Whatever your imagination can conceive, we can create. Please contact us today for a free estimate.
BRANDS
Caesarstone, Silestone, Diresco, Samsung, Zodiaq
WEBSITE
https://www.torontogranite.com
YEAR ESTABLISHED
1995
NUMBER OF EMPLOYEES
25
PAYMENT METHOD
Debit, Credit Card, Cheque, Cash
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.