The Monitoring Center

Alarm Systems
Oakville ON L6H 5V1
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HomeStars
Alarm Systems
The Monitoring Center
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88%

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Reviews by rating (past 12 months)

Reviews for The Monitoring Center

Average customer rating:
9 10 (296 reviews)

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Roy M. in Oakville
Roy M. in Oakville
0 reviews Oakville, ON
10/10

Smooth Transition, Great Price

TMC just inherited my system from their predecessor (for less than half of what I had been paying) which is more complex than is needed, yet David, my serviceman, slogged through it, got it all functional with TMC's system. Then he had it set up to open my laundromat automatically and I am able to open & lock it using Total Connect. He also showed me how to work the system and how to get manuals for it which no one in the past three years had ever done. Happy so far and if others' reviews are any indication I expect a long relationship.
Roy M.
ps Homestars, Tell your programmers that TMC is international and that a California Postal code should be considered legitimate. I had to use a Canadian code to post this review.

Approximate cost of services:
$19.95
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Company Response

Thank you so much for your positive commentary ... we do appreciate your business and also look forward to a long relationship :).

Christine in Toronto
Christine in Toronto
1 review Toronto, ON
10/10

Alarm system install

Affordable system suited to our families need. From the sales department to the technician- each person I had the opportunity to interact with were completely knowledgeable, professional and most importantly kind and easy to deal with. Thank you for navigating me through your products and for the beautiful install!

Approximate cost of services:
$21.00
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Company Response

Our complete pleasure Christine ... Thank you for taking the time to post your most positive commentary. Welcome on board!!!

LC in Richmond Hill
LC in Richmond Hill
3 reviews Richmond Hill, ON
10/10

Another Satisfied Customer!

We have been with another company for 15 years but recently, over time, noticed service quality degrading. We heard TMC's ad on 680 News often and decided to give it a try. From the very beginning we had nothing but positive experience. Chris (CS agent) was very friendly and understood our needs well and was able to recommend a solution; nothing could beat the price. Next the installation was seamless and quick - agent Amit was very knowledgeable and professional and did a good job explaining everything. Overall, a very happy customer!

Approximate cost of services:
$220.00
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Company Response

Welcome on Board!

Aldo in London
Aldo in London
1 review Bradford West Gwillimbury, ON
10/10

Phenomenal Service at a Great Price

Amazing company with great service techs and a great service priced well. Very happy to use these guys for our home security. The installer was super courteous and hooked everything up without a hitch. Contacting the service center was super easy and they were very professional.

Approximate cost of services:
$220.00
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Company Response

Wow Aldo ... we are grateful for your enthusiasm and will continue to grow our servicing relationship. We appreciate your business!!

Shivani in Scarborough
Shivani in Scarborough
0 reviews Scarborough, ON
10/10

Excellent Service!

I was a customer with another alarm monitoring company previously. I definitely made the right choice switching to The Monitoring Center. The technician was professional and well knowledgeable about what would be the ideal services I would require for my home. The other reason for switching was the amazing cost of $9.99 a month. I would highly recommend the alarm monitoring Center!!!

Approximate cost of services:
$9.99
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Company Response

Hi Shivani!! Thank you so much for your positive review and welcome to the $9.99 experience. We appreciate your business!!

Vel in Mississauga
Vel in Mississauga
2 reviews Mississauga, ON
10/10

Existing alarm system takeover setup

The setup and 1 year service plus 6 months free was the total of $249. Great experience from start to finish, installers showed up when promised and explained everything. Would highly recommend!!!

Approximate cost of services:
$249.00
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Company Response

WOW Vel ... thank you for your recommendation. We look forward to servicing your security needs!!

Hatinder in Revelstoke
Hatinder in Revelstoke
1 review North Vancouver, BC
10/10

Cost effective alarm monitoring

Quick service at a great price!

Much better value for money than my old provider! I would highly recommend the Monitoring Centre. The cost of the service offset my house insurance so literally cost me nothing.

Approximate cost of services:
$20.00
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Company Response

Welcome on board Hatinder!!!

Private User
Private User
Private User reviews Toronto, ON
10/10

Easy to use and mobile app compatible

We chose TMC because the previous owner was under their servicing, what I really like is the home monitoring system is mobile compatible so user can choose not buying the control panel but arm/disarm via mobile app.
The technician was really nice and patient, explained all the details and gave us an orintation about how the system works.
Great service!

Approximate cost of services:
$530.00
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Company Response

Thank you, your positive feedback is truly appreciated!! Welcome on Board!!

craig in North York
craig in North York
1 review Toronto, ON
10/10

Alarm install

Needed an install within a day or two - they arranged to come the next morning. The tech called me as arranged, and all was done within about 90 minutes. Efficient, friendly and clearly knowledgeable.

Approximate cost of services:
$550.00
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Company Response

Thank you so much for your positive review Craig ... we look forward to servicing your security needs!

Sabine E. in Oakville
Sabine E. in Oakville
1 review Oakville, ON
10/10

Great customer service

We had the monitoring center in our first house for almost 20 years and we signed a new contract with TMC again. The customer service and response is impeccable at a very reasonable price.

Approximate cost of services:
$9.99
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Company Response

Welcome back Sabine!! Thank you for your positive commentary ... we appreciate your business!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Monitoring Center

Welcome to The Monitoring Center. We offer Affordable . . . Dependable . . . Full Service Alarm Monitoring 24/ 7 starting at ONLY $9. 99/ month. . . 6 Month FREE Sign Up Bonus. ULC Listed and CSAA 5 Diamond Rated Alarm Monitoring Facility. We provide new installations, system ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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