Mud Monkeys Waterproofing

Waterproofing
Toronto ON M4G 1Y9
Write a Review
Write a Review


HomeStars
Waterproofing
Mud Monkeys Waterproofing
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Mud Monkeys Waterproofing

Average customer rating:
9.9 10 (321 reviews)

Sort by

Diane in Bathurst
Diane in Bathurst
1 review Toronto, ON
10/10

Mud Monkeys

I asked a neighbour for a referral for a basement water leak and I went with this Company.
The owner is efficient cost effective and I had a short wait and most expedient and dry as a bone service.
I have only great things to say about this family owned company who take such pride in a service well done.
I'm very confident with this recommendation

Approximate cost of services:
$2,800.00
Was this review helpful?
Company Response

Thanks Diane glad we could get you in and have your problem solved sooner than later.

Jennifer in Toronto
Jennifer in Toronto
2 reviews Toronto, ON
10/10

Basement benching

The Mud Monkey crew absolutely was fantastic! They were on time, UNDER budget and extremely professional! I am very happy with their work and would highly recommend them to anyone.

Approximate cost of services:
$20,000.00
Was this review helpful?
Company Response

Thanks Jennifer, you were a pleasure to work for.

Shawn in Toronto
Shawn in Toronto
2 reviews North York, ON
10/10

Basement Underpin and Bench Foundation

Darby and team helped dig out the basement in our 90+ year old home to add over a foot in ceiling height. Right from the start, Darby was patient and helpful with his advice. We didn't have the biggest job compared to some of the major tear downs in our neighbourhood but he took the time to answer all of our questions and was prompt on emails. We found him to be very trustworthy and once we had booked the job, the team was great and worked around our schedule as part of a bigger home renovation we were completing.

The team was flexible as our plans changed and during the dig they were very neat and kept on schedule (which is great given our other renos were well behind schedule). Darby even sent his team back to repair some of our lawn that was damaged in the winter because of the storage bin (we had no where else to put it).

Highly recommended - we told our friends about MudMonkeys and they ended up going with Darby and team for their underpinning project.

Approximate cost of services:
$25,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thanks for spreading the MudMonkeys name Shawn. We don't do much advertising so word of mouth is great for us!

Azad from Toronto
Azad from Toronto
3 reviews Toronto, ON
10/10

Basement Underpinning

This is the second time I worked with Mud Monkeys and I am as happy with the service as before. I would recommend Mud Monkeys with no hesitation.

Darby and his team are very professional and also very good at what they do. He is one of the most trustworthy contractors that you would come across. I had previously done exterior water-proofing and this time around we wanted to lower the basement. The full work was described to me in details at every step of the project and all my questions (and worries) were answered. The team showed up everyday with positive attitude and cleaned up as much as possible before they leave. They started the job on the agreed time and finished right on time.

Approximate cost of services:
$1.00
Was this review helpful?
Company Response

Thanks for your review Azad. It's always been a pleasure working for you!

Karen from Toronto
Karen from Toronto
4 reviews Toronto, ON
10/10

Water leakage through outside wall, into basement storage room

I was having water pouring through the brick wall into my basement storage room for many months.
I got 5 separate quotes in person from different company's, before hiring Mud Monkeys. Darby Braun the owner came across as honest, respectful, and very kind. I felt that I was in good hands hiring his team. I was anxious to have the waterproofing job done before our new puppy arrived. Nick made sure that the job was booked before the puppy arrival. The work was explained to me step by step. The workers were courteous and very respectful, they kept the property clean, and were able to finish within 2 days. A few weeks later another area needed to be
waterproofed, and Darby had the additional work done right away and at no additional cost to me. I would absolutely recommend this company to other neighbours or friends who are having water leakage issues. Mud Monkeys showed up on time each day, worked hard, and always kept the common area between houses clean. The job ran smoothly, and now when it rains I don't have to spend the day in the basement trying to soak up the water.

Approximate cost of services:
$3,600.00
Was this review helpful?
Company Response

Thank you for your kind words Karen! We always try to accommodate our customers as best as possible.

Jonny in Toronto
Jonny in Toronto
1 review Toronto, ON
10/10

Leak in basement storage room

From the initial assessment to the finished product these guys were a complete, professional pleasure to deal with. They were all very pleasant, polite, knew what they were doing and cleaned up at the end of the day and end of the job.
It's important to note that they were also honest. I had one contractor tell me that they were going to have to rip out my deck, jack up the house, put in a new foundation and wall, etc. He said it would cost around $35,000 - $40,000 to do. Mud Monkeys dealt with the leak for under $3,000 and finished the job in two days.
I recommend them highly!
Jon

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

Very much appreciated Jon. Every home has its own solution. We try to find the best way to solve the issue the most efficient way possible.

10/10

Waterproofing

Very good experience. They dug down my leaking north wall, installed weeping tiles, sealed the wall, and refilled, dropping by twice to top-up the gravel surface. Pleasant, competent, and trustworthy.

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

We really appreciate the review Pat. Thanks so much.

Laura M. in Toronto
Laura M. in Toronto
1 review Toronto, ON
10/10

Basement waterproofing

Darby, Nick, and the rest of the crew were fantastic to work with--professional, courteous, considerate, honest, and just plain nice to be around. I would absolutely recommend them and have already done so to whoever mentions that they're considering a basement reno.

Approximate cost of services:
$15,500.00
Was this review helpful?
Company Response

Amazing, thanks for your kind words and the great review!

Bill in Toronto
Bill in Toronto
1 review Toronto, ON
10/10

Outstanding!

The crew was courteous, professional, upfront and honest. They kept the worksite clean and continually updated me on the progress. I would recommend Mud Monkeys to anyone doing a basement dig.

Approximate cost of services:
$80,000.00
Was this review helpful?
Company Response

Thanks again for being so accommodating with the size of the project Bill. You were a pleasure to work for.

Private User
Private User
Private User reviews Toronto, ON
10/10

Waterproofing a wall in my basement

Great job done quickly and efficiently.
My one basement wall was always damp because of a flower bed nearby. After removing it and waterproofing the wall it is now dry even after heavy rain

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

Home owners love having flower beds directly against their house walls. Without having a properly treated wall behind it, every time the garden is water so is the foundation wall. Glad we could be of service to you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mud Monkeys Waterproofing

WATERPROOFING

Tired of mopping the water in your basement? Does your basement smell of mould and mildew? Is your foundation wall retaining water slowly and deteriorating? If the answer is yes to any of these questions, then the following will describe the reasons why, and how, to eliminate the problem. The cause of your basement's musty smell is because your foundation wall is retaining water, be it in the hollow block cavities or trapped behind the double brick or stone wall, as well as the water that is absorbed by the block, brick and stone. This combination causes the wall to produce mould, mildew and epharecense. The water trapped in the wall slowly deteriorates the wall, starting at the bottom.The water that makes its way into the basement through the wall and seems to cause us the most grief may not be the most concerning problem. The same problem will not occur with a solid poured concrete wall. The reason being you will find a defined crack in the solid wall that allows all the water to enter in, without retaining little, or any water.Regardless of which type of foundation you have, it can become watertight, mould and mildew-free by sealing your foundation from the OUTSIDE. With solid poured concrete foundations, you can inject the crack from the inside and the elements stay out.You must expose your foundation wall from grade level to 6" below the top of the footing. Then you must clean the wall thoroughly, exposing the deteriorated areas and cleaning all the dust and dirt from the wall. Then, restore any cracks or loose mortar joints with hydrolic cement. Cement coat the wall,Tar and install 6mm poly plastic on top. Once the wall is treated, install a 4" continuous weeping tile covered with 6 inches of 3/4" stone. Then back-fill the earth compacting at every foot. At grade level slope the earth, concrete, interlocking etc. away from the house.This method never fails. I have used this system over 13 years without fail. I have the references for you to refer to. We also have a photo album to take you step by step through the procedure.So, stop mopping! Relieve your allergies from mold and mildew and restore your foundation. When you do decide to restore your foundation do it the right way - from the outside. Remember, 40% of all my work is fixing other people's attempt to stop the water.

CATEGORIES
Waterproofing
SERVICES
Interior/Exterior Waterproofing, Benching, Underpinning, Concrete Floors
WEBSITE
https://mudmonkeysinc.com
YEAR ESTABLISHED
1996
NUMBER OF EMPLOYEES
25
PAYMENT METHOD
We now accept debit and credit (Visa, MasterCard, American Express), as well as cheques
LICENSES
Yes
LIABILITY INSURANCE
Yes
DIPLOMAS
We will gladly send our customers a copy of our liability insurance at their request
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
We will gladly send our customers a copy of our WSIB clearance certificate at their request
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All waterproofing work completed by Mud Monkey's Inc. carries a 20 year transferable warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.