We really appreciate you taking the time to write a review for us! Thank you for the wonderful feedback and we are so pleased to hear that you are so happy with our Christmas light services.
Thank you for your candid review Keith. We do regret that you feel this way after 10 years of working with our company using both our snow removal and Christmas light installation services.
As you indicated there was a mix up on our end, which we immediately addressed once it was brought to our attention. We did then, and still do, apologize profusely for that error as that is not up to our standards of service. We are working on improving our scheduling systems so that these types of situations do not arise in the future.
In regards to the half cleared walkway, our customer service team was not made aware of this incident and would have been happy to look into it for you. Upon further investigation it appears that the crew realized part way through that your vacation removal contract had in fact ended the day before. That being said, they should have notified you to ensure that there was no cause for confusion and completed the clearing as a show of goodwill.
We really appreciate all client feedback, good and bad, and are constantly using this information to make improvements in order to enhance our clients experiences.
Thank you very much for taking the time to submit a review. Our snow removal crews work extremely hard, especially with the amount of snow that fell this past season, so it is great to get such positive feedback!
We really appreciate you taking the time to write a review for us! Thank you for the wonderful feedback and we are so pleased to hear that you are so happy with our Christmas light services.
Christmas lights setup and takedown
We really appreciate you taking the time to write a review for us! Thank you for the wonderful feedback and we are so pleased to hear that you are so happy with our Christmas light services.
Thank you for the kind review! Everyone here works very hard to make sure that the customers experience and the end result is top notch so we are so glad to hear that it isn't going unnoticed!
We love when businesses get in the Christmas spirit and book our services. So many people get to enjoy the lights and it is always fun to see what ideas they have for the Christmas light installations. Thank you so much for the review!
Christmas Light Installation & TakeDown
Thank you for the kind review Kevin! Everyone here works very hard to make sure that the customers experience is excellent and the end result is best in class, so we are so glad to hear that it isn't going unnoticed! Look forward to working with you again.
Thank you so much for the review. We love to hear from our loyal, long-standing clients and look forward to working with you again next season!
Great job with my tree lights!
Thank you very much for taking the time to submit a review! We are looking forward to working with you next season...in our opinion the more lights the better!!
Welcome to Grey Rock Group, your premier destination for comprehensive exterior solutions. From roofing to snow removal and captivating Christmas light installations, we're your trusted partner in enhancing your property's beauty and functionality.
With years of experience and a team of skilled professionals, Grey Rock Group prides itself on delivering exceptional service and exceeding expectations. Whether you need reliable roof repair or replacement, thorough snow removal to keep your pathways safe, or a stunning holiday light display to spread festive joy, Grey Rock Group has you covered.
At Grey Rock Group, we prioritize customer satisfaction and exceptional service above all else. Our dedicated team works tirelessly to bring your vision to life with precision and care, ensuring that every project is completed to the highest standard.
Contact Grey Rock Group today to learn more about our comprehensive services and how we can meet your roofing, snow removal, and Christmas light installation needs. Our team is dedicated to providing reliable solutions that ensure the safety and comfort of your home year-round. Let us take care of the details so you can enjoy peace of mind knowing your property is in good hands with Grey Rock Group.
