Polaron

Renewable Energy
BC T6B 0N9
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93%

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Reviews for Polaron

Average customer rating:
9.3 10 (269 reviews)

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Cariboudave
Cariboudave
1 review Aylesford, NS
10/10

Going Solar? This company rocks!

Started the process with Polaron and they held my hand all the way through as I was a real dummy concerning solar. I always got a reply from their (very patient) staff from my inquiring emails. It took a while because of issues with my electricity system (only a 60 entrance!), but Polaron and I plowed on and eventually the deed was done. Solar panels are installed and sucking up the sun's energy!

Approximate cost of services:
$30,000.00
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Company Response

Hi Cariboudave,

Thank you for the kind review! We understand solar can be a daunting project and we always love helping our customers work through everything so we can get your panels up and running as soon as possible. We're so glad to hear our team was able to assist you with the electrical issues to ensure your project could move ahead. Thanks so much for working with us and we hope you enjoy your solar savings!

LJ
LJ
1 review Innisfail, AB
9/10

Love our panels

Had an excellent experience with Polaron. Communication was timely, Tony was an absolute pleasure to deal with. Importantly for us, the aftercare has been first rate.

Approximate cost of services:
$26,000.00
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Company Response

Hi Lj, we're so thrilled to hear you had a great experience with our team, namely Tony and our after service department. We always want to provide the best quality service at every step of the project from sales to after care. Thanks for taking the time to leave us a review and we hope you enjoy your system!

Sunchasers
Sunchasers
2 reviews Summerside, PE
10/10

Respectful Installation Team

Very pleased with investing in a solar panel system for our home. The installation team were very respectful of personal property all whilst being efficient with the installation. We are already seeing positive results from our installation on our monthly utility bill. Thank you team!

Approximate cost of services:
$60,000.00
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Company Response

Hi Sunchasers, thank you for investing in solar both for your home and our planet! Our goal is always to provide a quality and clean installation for our customers, without any headaches or hassles. We appreciate you sharing your experience with us and are so happy that you're enjoying your system!

Shanti1@
S. 1.
1 review Calgary, AB
10/10

Solar panels

They are a great company . Their explanation was very thorough every step of the way
They respond to emails in a timely manner . I am at inspection stage . Their work is near too . Referred my neighbour as well .

Approximate cost of services:
$11,000.00
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Company Response

Hi S.1, thank you for taking the time to write us a review. We try our best to provide full transparency throughout the entire process to ensure the installation moves forward smoothly. We can't wait to get your system online and running. Also a big thank you for your referral! We have a referral program so if you haven't already, please shoot us an email with your referral information so we can make sure to mark it down in our system. We offer $200 for each referral that completes an installation with us

CarlosZamo
CarlosZamo
1 review Whitby, ON
10/10

Best choice by far!

Great company to work with. Very thorough when explaining the entire process and the cost. Everything went flawless from start to finish. Installation was all completed in 1 day and I couldn't be happier.
These past few days when it's been much more sunnier production has been amazing!

Approximate cost of services:
$24,000.00
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Company Response

Hi Carlos, thank you for your recommendation! We're thrilled to hear you had a great experience with us throughout the whole process. It's always exciting to watch the production go up as the spring season comes around. We hope you love your system and the wonderful sunny savings that come with it!

CP
CP
1 review Old Toronto, ON
8/10

Generally responsive but long time to completion

The representative who oversaw our case was responsive throughout but other areas (general operations, aftercare) were very slow to respond to questions. It took a very long time from initial signed contract (June) to project completion (Feb).

Approximate cost of services:
$29,000.00
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Company Response

Hi CP, thank you for taking the time to leave us a recommendation! We're happy we could assist with your solar journey and hope you're enjoying your system. We also want to thank you for leaving your feedback and will make sure to pass it along to our team. We are very sorry to hear about the slower response times as we want to ensure our customers feel head and updated the whole way through. Generally it can take around 6-8 months for the entire process to be completed since there are applications and permits that need to be approved before we can install. Unfortunately weather can also cause some delays with the installation but our team will always try our best to get the systems running as soon as possible.

Ridvan Isik
Ridvan Isik
1 review Vaughan, ON
10/10

Solar Panel Install

Great customer service and communication since started the application.
They are very informative and leaving no stone unturned.
Couldnt be better.

Approximate cost of services:
$25,000.00
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Company Response

Hi Ridvan, thanks for leaving us this kind review! We're happy to hear you've had a great experience with us! Our goal is always to make the process as easy and hassle-free as possible.

19 Tuscany
19 Tuscany
1 review Calgary, AB
9/10

Solar Panels installation

It was a smooth process, but now I am using my own generated electricity . All the people involve in the project was open to answer questions. THe process took more time that I was expecting but probably because os the season.

Approximate cost of services:
$17,000.00
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Company Response

Hi! Thanks so much for taking the time to leave us a review! We're glad our dedicated team was helpful in assisting you throughout the process. Unfortunately the weather can cause installation delays. We appreciate your patience and understanding during the project and our team is always eagerly working to have our customer's systems installed as soon as possible. Happy to hear you're now producing your own clean energy and hope you enjoy your system

Robert in Dartmouth
Robert in Dartmouth
1 review Sherbrooke, NS
10/10

Worked with me to get things right!

Had some issues after Hurricane Fiona. The team at Polaron, especially Elscar made things right!

Approximate cost of services:
$60,000.00
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Company Response

Hey Robert, thanks so much for leaving us a review! We're happy to hear our team was able to successfully address and resolve your issue. Please feel free to reach out to us anytime if you have any further questions or concerns

Judy H
Judy H
1 review Sherwood Park, AB
10/10

Solar power installation

We are just starting the journey to solar. Polaron has been easy to work with so far. They have been a great source of reference for getting inspection and grant paperwork in.
We'll update as the project continues.

Approximate cost of services:
$2,300,000.00
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Company Response

Hey Judy, thanks so much for taking the time to leave us your feedback. We always try our best to make the solar process as seamless and hassle-free as possible. We take pride in taking care of everything from design and applications to installation and after care. We hope we're able to meet your expectations the whole way through and look forward to completing the process with you

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Polaron

Having launched in 2013, and since weathered numerous provincial policy and regulatory changes that have threatened the industry, Polaron has endured as the largest residential solar company in Canada—with over 12,000 installs across the nation.

Operating locally in British Columbia, Alberta, Ontario, Nova Scotia, and PEI, we offer all-inclusive packages that include design, financial planning, installation, and professional maintenance.

Our dedicated team works tirelessly to ensure that each step of the process gets completed with care and precision. You get the best quality solar panel system as well as maximum savings, thanks to our innovative program that makes solar more affordable than ever.

CATEGORIES
Renewable Energy and Solar Panels
PRODUCTS
Solar Power Systems
SERVICES
Renewable Energy Solar Energy
SPECIALITIES
Unique Affordable Solar
WEBSITE
https://polaronsolar.com/
YEAR ESTABLISHED
2013
PAYMENT METHOD
Cash, Cheque and e-transfer. Financing Available.
LICENSES
CANREA, Efficiency Network, Solar Installers Canada, AP Systems Installer Canada
MEMBERSHIPS
Solar Homes Approved Installer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes. 2 Years on Labour. 25 years Performance on Solar Panels. 20 Years on Micro-Inverter.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.