GetMovers

Moving & Storage
Toronto ON L4K 1Z8
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Reviews for GetMovers

Average customer rating:
9.4 10 (650 reviews)

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Griselda in Ajax
Griselda in Ajax
0 reviews Ajax, ON
10/10

Made my move as easy as it could possibly be

GetMovers made my move as easy as it could possibly be. They provided very accurate information and timing. I received a call 24 hours before the move and another one just 1 hour before the movers arrived. Tim, Bob, and Justin did a great job and worked hard to complete the move within the three-hour timeframe, which was the initial estimate. Victor walked me through the paperwork quickly and professionally, answering all my questions thoroughly. I definitely recommend them.

Approximate cost of services:
$1,650.00
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Company Response

Thanks for the great review Griselda! We appreciate your business! Glad to hear you have had nothing but good experiences with GetMovers! Our moving company is always here for any moving and storage needs. Have a terrific day!

Jonah in Toronto
Jonah in Toronto
1 review Toronto, ON
10/10

No Worries with These Professional Movers

This is the first time I've ever written a review, but I felt compelled to do so because GetMovers was so great! The movers showed up early, which worked out well for me. However, they were clear that if I wasn't ready, they would wait and start at the agreed-upon time without any issues. They were really nice and professional, worked very fast and hard, and were accommodating to all my various requests to do things this way or that. They didn't damage anything, and during the move-in, they placed everything exactly where I wanted it, even if it meant moving a few of the larger pieces a couple of times. It was totally worth every dime!

Approximate cost of services:
$1,450.00
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Company Response

Hi Jonah, It's great to hear that you had a good experience with our moving company. Our number one priority is making sure our customers are happy during the moving process. Please don't hesitate to let us know if you need GetMovers again. Thank you for your review!

Larue in King City
Larue in King City
1 review King City, ON
10/10

These guys are amazing

These guys are amazing. They were significantly cheaper than the other companies I considered. Before the move, there was a lot of communication about their arrival time, pricing, and a confirmation the day before. All of the movers who showed up were very polite and friendly. They worked quickly but carefully and even helped set up and arrange things at the new place, which they didn't have to do. Best of all, they didn't try to nickel and dime me with the final charges. This was the best moving experience I've ever had, and I wish all service companies and workers were this professional!

Approximate cost of services:
$1,400.00
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Company Response

We are very Happy to Hear that!

Odilia in Edmonton
Odilia in Edmonton
0 reviews Edmonton, AB
10/10

Highly Skilled and Friendly Moving Crew

GetMovers was outstanding. These guys take their job seriously and clearly pride themselves on doing the job correctly and efficiently. On timecheck! Great communicationcheck! Taking excellent care of all my furniture and boxed itemscheck! Ensuring I was pleased with the placement and condition of everythingcheck! Friendly and enjoyable to work withtriple check!! If I have the opportunity to request their help in the future, I definitely will :D Many thanks to the team at GetMovers for making the last part of my move as painless and stress-free as possible

Approximate cost of services:
$1,879.00
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Company Response

Hi Odilia, thanks for the great review! We are always here to accommodate and make your move as easy as possible. Enjoy the new place! Call GetMovers if you need any moving and storage services in the future!

Brittni in Nanaimo
Brittni in Nanaimo
0 reviews Nanaimo, BC
10/10

Effortless Relocation

I booked their services last minute, just a day before my move, and they made it incredibly easy and convenient for me. The pricing was very reasonable for the high-quality service I received, from the initial phone call to booking and the actual moving service. Their explanation of the pricing was professional and clear, with no hidden fees or confusion.
The movers themselves were professional, enjoyable to work with, and they exceeded my expectations by going above and beyond what I had asked for. One aspect that truly stood out, aside from their attitude, was their speed. They finished the job much faster than I had anticipated, all while taking great care not to damage any of my belongings or make mistakes.
The entire process was smooth, efficient, and I couldn't have asked for better service. Overall, my experience with GetMovers was flawless, and I wholeheartedly recommend them to anyone in need of a moving company. I have absolutely no complaints.

Approximate cost of services:
$949.00
0 of 1 people found this review helpful.
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Company Response

Thanks Brittni! GetMovers pride ourselves on our professionalism, so it's always great to hear from another satisfied customer! We are here to help and will always work with any requests you may have! So don't hesitate to give us a call at +1(888)586-3070 for any future moves or storage needs! Thank you for the review!

Betsey in Windsor
Betsey in Windsor
0 reviews Windsor, ON
10/10

I had a positive experience with this company.

I had a positive experience with this company. They arrived on time and were ready to work. While moving my couch into the new place, we encountered a challenge: it almost fit through the front door. The movers, John and his team, asked for my permission before attempting a different angle that could potentially scuff a nearby post. Although that approach didn't work, these guys managed to get the couch in through the bedroom window at the back of the house and even put the screen back in place when they were done. John and his team were not only friendly but also highly professional. Based on this single experience, I find that this company has good hiring practices and fair pricing. I would definitely use their services again.

Approximate cost of services:
$990.00
0 of 1 people found this review helpful.
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Company Response

Hey Betsey! I'm so happy to hear you had a great moving experience with our moving company! We greatly appreciate all your future recommendations! Thank you so much for choosing GetMovers' moving and storage services!

Delphine in Mississauga
Delphine in Mississauga
0 reviews Mississauga, ON
10/10

Exceptional Service exceeded my expectation

This was my first time using movers, and I'm glad I chose GetMovers after comparing several moving companies in my area. I didn't have much stuff, and my heaviest item was only 76 lbs, so Victor, the customer service staff, recommended that I have 2 movers for my move. John and Tim were my movers. They arrived on time. I was very pleased with the quality and speed of their work. The entire move only took 3 hours. Both my old place and my new place have several flights of stairs without any elevators, yet they were able to transport my belongings quickly and easily.

They had all the equipment, tools, blanket wraps, boxes, and everything they needed, and they knew exactly what to do with my belongings. They also very carefully wrapped, packed, unpacked, disassembled, and assembled my heavy glass computer desk, ensuring it made it safely to my new place without any scratches.

I had overprepared by buying some mattress plastic bags and computer bags, and none of those were needed. I literally didn't have to do anything except inform them which items to pack and where to unpack them in my new place.

The pricing was average and comparable to other moving companies in my area. It was slightly more expensive than some and slightly cheaper than others.

By the way, John and Tim were also friendly.

Overall, I was very satisfied with GetMovers. Everything went smoothly, so I will definitely use this company again when it's time for me to move to another place someday.

Approximate cost of services:
$780.00
0 of 1 people found this review helpful.
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Company Response

Hey Delphine! Thank you for choosing GetMovers and for the great review! Happy to hear our movers were efficient and friendly. Don't forget to recommend us to family and friends for any moving and storage!

Mord in Winnipeg
Mord in Winnipeg
2 reviews Winnipeg, MB
0/10

Half powered move at twice the time

Alright, so I decided to go with these guys because their quoted time didn't seem completely out to lunch and the price was reasonable...

That was my first mistake.

So the two movers arrive on site to move a one bedroom apartment, what took Globe (3 movers) less than an hour, took these two an hour and a half, not ideal, but not the worst thing in the world.

What was the worst part about it is that one of the two movers stayed at the truck about 1/3 of the time, probably to arrange boxes I told myself, and everything got into the truck in about an hour and a half.

Started at 9:00 AM, ended loading at 10:30 AM

This is where things go totally awry.

Travel Time: about half an hour, we start up at 11:00 AM

We arrive, and one of the movers begins to complain outright that there are stairs, despite being invoiced for said stairs when I made the quote, reminded GetMovers about said stairs when they texted me about the job and organized the invoice, then reminded them once again about a week before the move when checking in to make sure that everything was good to go.

So a bit of bellyaching isn't a problem... until the bellyaching mover disappears for most of the move, leaving his partner to haul up the tiniest items they can for the next four hours.

About an hour or two after they start hauling items in, the bellyaching mover comes up and starts to demand that I pay for the move, this of course goes without saying that they haven't even moved all of my items into the unit.

Of course as they have the rest of my stuff, I have to pay the price, they quoted to their dispatch that it would take them another two and a half hours to finish up, so they billed me accordingly.

At this point, with the one guy taking tiny items by hand up the stairs, not even using the dollies they brought with them, I was quite frustrated, but the cherry on this ridiculous sundae was after the payment was done, they started putting items wherever they could, completely ignored where I told them from the outset to put the big items and if I hadn't demanded they move the items to where I told them they needed to be, they would have run outta there like a bandit.

Now, to keep this in mind, I mentioned Globe earlier, the items these two were moving... Globe's three-man team moved from one apartment to another in two hours, to be fair there were elevators at both locations, but I can't imagine Globe having taken more than an extra hour to do the job with the stairs in the way.

So, to keep score, and to be fair:
It took Globe an hour to load and drive to the new apartment.
It took GetMovers two hours to do the same load to a new apartment.

What burned me the most is during the unload, they literally had one mover just sitting in the truck while the other was hauling up small items like laundry baskets and the like, and the bellyaching mover only showed up when a box required two people to lift it, otherwise he was MIA.

And when I spoke to GetMovers about this... they had the nerve to claim they didn't know about the stairs... I told them three times about it, never hid there being stairs in the move, and wasn't trying to play coy and avoid the stairs surcharge (which I assumed was so that they would bring stairs specific equipment, no it's just a tax.)

So now I'm being the vocal angry customer as they not only wasted my time, fleeced me while my stuff was still loaded, and dared to insult my intelligence by making it sound like I had hidden important information from them so it was my fault the movers took so long.

Approximate cost of services:
$1,083.60
1 of 1 people found this review helpful.
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Company Response


Sorry to hear you had a bad experience. Our Company is open to give you customer service and see what can be done to improve your experience. Please contact us as soon as possible at 888-586-3070 to find you the best resolution possible

Kellee in Ottawa
Kellee in Ottawa
1 review Ottawa, ON
10/10

Thanks to These Pros

We hired GetMovers to move our three-bedroom house. They were on time, nice, and quick. When they got to our place, I showed them our stuff, and they started working right away. They carefully wrapped up our big furniture and put all the boxes on their big truck in just one trip. When we got to our new house, they unloaded everything carefully, put down protective mats for the floor, and put our furniture back together. It was a great and easy experience. I'd hire them again for our next move.

Approximate cost of services:
$899.00
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Company Response

Thank you very much, Kellee, for this amazing review. It really makes a difference for us. Thank you for your business and the opportunity to serve you! Feel free to contact GetMovers if you need any moving, storage services!

Clementine in Barrie
Clementine in Barrie
0 reviews Barrie, ON
10/10

Amazing moving

Working with GetMovers was a breath of fresh air! Sharonii arranged my move and was very accommodating, considering I had a narrow moving window due to upcoming travel plans. On the day of the move, the movers maintained constant communication with me, providing an estimated time of arrival. When they arrived, they worked swiftly and completed the packing and unpacking without any issues. They were also very friendly and professional. I highly recommend them!

Approximate cost of services:
$850.00
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Company Response

Hi Clementine, thanks for your review! We are happy that we were able to move you in Barrie . Don't hesitate to let us know if you need our moving and storage services again! Have a great day!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about GetMovers

The goal at GetMovers is to provide detail-oriented moving assistance that's tailored to the needs of each customer. That is why all GetMovers employees from call centre assistants to drivers get special trainings and their salary is highly affected by our customers satisfaction. Our quality management system is adapting quickly ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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