Skylane Construction Services Inc.

Skylane Construction was hired to renovate our ensuite bathroom and we are very pleased with the outcome.

Reza, the owner of Skylane, was always an excellent listener as we described what we wanted and provided ideas as well. He was always quick to respond to our calls or messages and to address our concerns until the end of our renovation.

Reza and his team were punctual, polite, respectful and they usually kept the area clean and swept.

Our only complaint is that the job took longer to be completed mainly caused by some issues (resolved by Reza) with his cabinetry provider.

Excellent work, fairly priced, quick to respond. We recommend Skylane Construction and we will use their services again.

Skylane Construction was hired to raise our home to create a walkout basement and to build an addition for the entrance of our house. SkyLane Construction did a fabulous job, very professional. Rez helped us with all the drawings, engineering and getting our building permit. Skylane worked with our budget of 135K. For the exterior finishing Rez suggested to go with stucco, to keep the house much warmer and insulated in winter and cooler in summer that makes our house more comfortable and efficient. We are extremely happy with Rez and his team very transparent and honest and we highly recommend Skylane construction for all of your home renovation project.

We re-hired Rez and his team of contractors after they did a beautiful job renovating our kitchen in July-September 2020. The bathroom reno started in March 2021 and due to covid we had to wait 8 weeks to get all of our fixtures and bathtub. Finally on June 5, 2021 we had everything and thought we'd be finished by the end of the month. Unfortunately Rez has spread himself and his team too thin because the project sat with NO PROGRESS for 8 weeks!!! After continually promising to complete everything, including having his subcontractors (plumber, electrician, tiler) in on set dates and having no one show up, we got fed up. I don't trust Rez to complete work on time, and he's taken on too much work for him to oversee the work he's promised to do. The plumber made the tub no longer level and did a brutal job installing the taps in the tub (hot and cold taps not in line with each other and too close to the wall so the tiling wouldn't fit!). He also told us that the plumbing rough in was wrong so I spent more time searching for that... but what we had on June 5 was correct all along - now I have to return a $200 part purchased online (after verifying with Rez that it was correct). Countless times there were excuses for why he or his subcontractors weren't coming or the work was being pushed further and further ahead. The end product is beautiful but the toilet already doesn't work and the lights in the tub don't turn on - Rez didn't take the time to Project Manage his own subcontractors. Very disappointed.

Rez and his team made our vision come alive! You can really tell that Rez cares about his work! He went out of his way to make sure we were happy every step of the way and was so nice to our young children - they were always so excited to see him! We are extremely happy with how everything turned out and highly recommend Rez and his team!

My wife and I planned and discussed to finish our basement and master bathroom for at least a year. Finally this year we decided to hire a experienced, detailed, professional contractor to take on our project. As much we knew what we like, and purchased all the material and finishes, but we were not sure if the outcome will be the same. We interviewed a good handful of contractors and Skylane Construction was one of the companies that we interviewed as well. We decided to hired SkyLane Construction. Rez and his team did a fantastic job. Rez walked us through the project from the start to the end, communicated with us answered our questions and concerns that we had. This was a big project and Rez made it easier than it looked. SkyLane did beautiful job building and designing our bar for our basement and the vanities with two towers on each side for more storage. Overall we are very pleased with Skylane Construction.

We hired SkyLane Construction to paint all our windows, backyard deck with railing and staircase. First my wife and I was thinking to change all our windows cuz we didn't like the white window frames. Rez suggested to us instead of changing the windows costing us $20,000 plus to paint them instead. Rez was very helpful and made it very easy for us to choose the color and communicated with us through the painting project. Rez and his team did a great job. We are impressed with the quality of work and the finish and never thought that it would look this great. After the painting was completed the next day we noticed some areas that needed touch up. My wife contacted Rez he booked an appointment for us right away and send his team to touched up the spots we pointed out. Overall we are very pleased with Skyland Construction service. We are looking to paint the interior of our home and looking forward hiring Skylane construction to paint our entire interior home. We highly recommended Skylane Construction for any home remodeling.

Skylane Construction services Inc. did a fabulous job converting our 60 year old bathroom to a very clean modern bathroom. We are very pleased with Rez and his team finishing our project on time and stayed within our budget.
We are now planning with Rez to do our kitchen renovation and are flooring throughout the house. In the past we did work with other contractors, but with Rez and his team, we had a great experience... Always punctual, clean, no mess left behind and when they were done with our bathroom Rez sent his cleaning crew through our home and had it cleaned from top to bottom since there is always a bit of dust with any renovation. We've been really impressed and happy that we hired Skylane Construction. We highly recommend Skylane Construction Services Inc.

In January 2021 we requested Skylane Construction Services Inc. to provide us with a quote for a full home renovation. We were attracted to Skylane due to the high rating on Homestars. Rez came out soon after and quoted us with an $80k cost along with an 8-week timeline, commencing in April with a June 1st move-in date. As May approached, we were told that there would be a delay given that certain materials such as MDF were in shortage. Due to the pandemic and our own research, we understood and paid an extra month of rent elsewhere. We provided a move-in date of June 22nd with over 30 days’ notice.

As we entered June, this is when we noticed significant red flags. There was a change in communication, saying we never had certain conversations even though they happened less than 24 hours prior. If emails were sent with information pertaining to project work, somehow they were not received even though all previous communications and invoices went through this email account. Work was continuously over promised and under delivered putting us in situations where we continually had our backs against the wall due to the fast approaching move in date.

We can deal with the lack of communication and even making quick decisions like being told to choose our vanity and kitchen counter tops less than a week before move-in (we had no choice and had to choose what was in stock); however, it was the actions the week before our move in date that changed everything.

On Tuesday June 15th we connected with Rez to ensure that we were on track and ready for a move-in on June 22nd because we were one week out. At that time, our stairs were not painted/stained and our railing was not in (because of the delay on the stairs). The kitchen and bathroom were not completed. Due to so many moving pieces, we expressed genuine concern with valid points and were verbally dismissed continuously with answers such as “it’s going to get done”, “I’m not running away”, and the most ignorant comment being “everyone has a choice my friend”. During this same conversation we were shocked when we were asked for the remaining balance as this directly went against the terms of Skylane’s contract. When we addressed the contract verbiage, we were met with the statement “No payment, no work”. Skylane’s contract clearly stipulates that 50% of the payment is due at the beginning of the phase and 50% upon completion (see pic below). Our bedroom, bathroom and kitchen were listed as separate phases in the contract. Costs for the renovation had risen and was in excess of $95K, with a remaining balance due being $5616.20. We had already paid 94% of our owing balance. Remember, the bedroom, bathroom and kitchen among other things were not completed by this point.

The second red flag was the insistence on having a walk-through of our house on Saturday, June 19th. Why would we do a walk through of the house when the project wasn’t complete? There was still work being done, dust and equipment everywhere and no ability to thoroughly review a COMPLETED project to point out any inconsistencies. During the walk-through, we found many areas that required work along with missing items (ex. The shower niche that was in the contract from day 1). Right after that walk-through, we sent an email outlining the outstanding items discussed to make sure we were all on the same page. After we sent the email, we messaged Skylane to confirm receipt with no response.

We followed up again that evening to ask Rez whether he had reviewed the email and again we did not receive a response. The night prior to our move-in, knowing that Skylane had yet to acknowledge the remaining work, we posted the same email in our WhatsApp group. We never received a response back there either.

On the day of move-in, we were shocked to find that the project had been abandoned. The key and garage opener were left in the garage on a box for us to find. There was no heads up or messages prior to us arriving. The moment we opened the door for the movers to begin unloading furniture, the stairs to our second level were taped off as they had JUST been completed that morning. Skylane knew our move in date well in advance and he knew that the stairs would be walked on. It’s clear that the timelines and the project as a whole was mismanaged.

Two hours after arriving at the house, we received a long Whatsapp message stating that all the work in the home was completed and that the steps should not be walked on for 2 days.

Below you’ll find inconsistencies, incomplete work and the lack of attention to detail related to our project:

1) Tiling in areas of the shower wall are rough and sticking out. There is no silicone/paint on the edges of the shower wall and vanity. The trim around the hardwood was not cut properly revealing a gap between hardwood and wall in master bedroom (picture #1)

2) Inconsistencies with electrical outlets throughout the house were observed. Outlets are missing screws and there are gaps between some outlets and the wall. Outlets are also different throughout home and are crooked/damaged (picture #2)

3) Missed paint job in the living room above our bay window, spare bedroom and foyer which was given up on. We were told there was nothing more that could be done. (picture #3).

4) There is an outlet right in the area where we need our 60” vanity mirror put up. Those measurements were shared well ahead of time to match the measurement of the vanity we ordered through Rez (picture #4)

5) Door hinges were missing screws, door stops were not put in and screws were different colors throughout the house (picture #5)

6) On Thursday, two days post move-in, as per instruction (picture #6) was the first time we could walk on the lower stairs (which were finally dry). I put my hand on the railing to walk down the stairs and it snapped off the wall. We immediately brought this issue forward due to the fact that this is a safety hazard and we were blamed for this. We are two adults and no one’s pushing themselves on the railing. We do however have grandparents who would need the railing for support. Imagine if one of them used the steps before I did? (picture #7)

Finally, there is still a contractually obligated item that has not been fulfilled, even though it was in the contract from day 1. We require a new electrical panel box casing. We are unsure why it wasn’t ordered well in advance of our move in date.

After providing Skylane over 95K to complete our home renovation, we have no choice but to pay others to complete the work that should have already been done. In the end, this turned out to be a disappointing and costly experience. I would not recommend Skylane for your renovation needs.

The cost was broken into several sections based on the work (which I liked); each project was broken down which allowed me to see the value of each; the additional items not on the billing were those items that require our input (vanity; tub; toilet; mirror; lighting; and hardware). Collectively it came out to Approximately $18K.

Considering this job was done during Covid, and manpower was limited; and materials hard to come by I believe Rez did a great job in getting it done. He has professional electricians; plumbers; and tilers within his crew who did good work, and with Rez and his assistant Winnie, they were able to complete the task within a few weeks. Considering Covid, not a small feat.

I would recommend Rez. He is likeable, knowledgable, and committed to his craft. I have other jobs lined up and have no qualms of asking for his help again.

Thanks Rez, for all your help! Till next time.

Todd & Tammy Rideout
Brampton Ontario

Rez did an excellent job with our new bathroom. We started out with a complex project; opening walls, moving around plumbing, lots of electrical...Skylane made it very easy to get done. Pricing was fair and the job moved fast once we started. This job was a complete transformation and it came out better than expected. Rez gave some good guidance throughout the project and we were so happy with the result that we are currently discussing more projects with Skylane this year. I absolutely would recommend. This job will be huge for my property value and completely transformed this part of my house.