Home Service Solutions

Gutters & Eavestroughs
Kitchener ON N2K 1B3
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HomeStars
Gutters & Eavestroughs
Home Service Solutions
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96%

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Reviews by rating (past 12 months)

Reviews for Home Service Solutions

Average customer rating:
9.8 10 (50 reviews)

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phil
phil
0 reviews Breslau, ON
10/10

Outstanding Customer Service

Steve, in Customer Service, was great. I expressed a problem with the sealing of my driveway and expected a struggle to get it fixed. He was amazing, suggesting a short wait to observe the seal after it fully dried. The issue remained, and Steve arranged a re-do at a convenient time.
Although everyone involved was professional, Steve really stands out in the experience. I am pleased to recommend the Home Service Solutions driveway sealing service to anyone who will listen! Thanks Steve.

Approximate cost of services:
$200.00
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Company Response

Thanks so much, Phil, I appreciate it! Steve

Private User
Private User
Private User reviews Kitchener, ON
10/10

Gutter Guard installation & extra downspouts

I very rarely buy any product at my door however, I am a pretty good judge of character and from the day Bwolo Bwolo knocked on my door and from Aaron coming to see me the following day, I was confident in what I was buying. It is rarely the product that gets the sale but rather, the people involved in selling it. Of course, it helped once I realized it was a Canadian company/product and all that Aaron explained to me. Installation was delayed a few weeks (which kept me on the edge of my seat) but the delay was largely due to rainy weather putting all installations back...quite understandable. They never failed me and always returned my anxious calls. The day of installation was very efficient. They took pictures at my request. They left my property clean as before they came. It was a large job and everything went very smoothly. Bottom line: I HIGHLY RECOMMENT THIS COMPANY and I look forward to future dealings with HOME SERVICE SOLUTIONS.

Approximate cost of services:
$6,000.00
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Company Response

Thank you so much for the kind words, we do our best to make our customers happy, and being a local company, it is especially important to us. Enjoy the product!

Guelph, ON
Guelph, ON
0 reviews Guelph, ON
10/10

Purchase and installation of eaves troughs on our house at 47 Woodborough Road, Guelph, ON

We were very satisfied with the work which was done. Some of the things which we appreciated were:

1. Erin's detailed information about what our options were; his monitoring of the work to see that it was done properly; and his keeping us informed about what was happening.. He was very professional and we did not feel any pressure to buy. We appreciated his pleasant manner.

2. The work crew arrived on time and were very busy while here. I was impressed with how well they worked together. Each person had an assigned task. The crew did a good job of cleaning up. We also appreciated the recommendation that we install 2 extra down spouts. We had experienced overflow and these extra spouts have solved that problem.

3. I notice that other work crews on our street wear teeshirts with the company logo on them. Would improve the appearance of your workers. Just a gentle suggestion.

Approximate cost of services:
$5,000.00
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Company Response

Thanks so much for the feedback, especially the heads up about company logos. All customer feedback makes us a stronger organization, and we take pride in making our customers happy

Julie
Julie
0 reviews Cambridge, ON
10/10

Gutter replacement & guards

From the start, Kevin explained my problems and gave me options. The communications from the office were punctual and well times. The crew worked hard and cleaned up after themselves. I am pleased with the job well done and would not hesitate to recommend Home Service Solutions.

Approximate cost of services:
$3,900.00
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Company Response

Thanks, Julie, we appreciate the great feedback, happy to be of service

Private User
Private User
Private User reviews Guelph, ON
9/10

Evetroughs and screens

Except for the 2 delays work was god and clean up also good. Work Was done quickly

Approximate cost of services:
$4,000.00
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Company Response

Hello, thanks for the review, our apologies for the delays you experienced, so happy to hear our team was quick and efficient

Jolanta
Jolanta
1 review Kitchener, ON
10/10

Job well done

The soft wash has been done first time ever and our house is sparkling clean.
The service is not cheap but the final result is worth the money. Our house is 24 years old and I was surprised that this kind of cleaning could be done.

Approximate cost of services:
$678.00
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Company Response

Thanks, Jolanta, very much appreciated! We strive for customer satisfaction. Steve

Kim in Toronto
Kim in Toronto
0 reviews Cambridge, ON
10/10

Replace gutters

The entire process was seamless - initial contact through completion of job. The new gutters look fantastic and the entire crew was professional. I will definitely use this service again in the future.

Approximate cost of services:
$4,000.00
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Company Response

Thanks so much, we love the positive feedback and love doing a good job

Private User
Private User
Private User reviews Kitchener, ON
10/10

Guttering

my guttering is installed there is no problem since I am very please with the service I received thank you HomeStars. I let all my friends know about me new guttering and how much it cast me to install

Approximate cost of services:
$58,500.00
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Company Response

Thanks so very much for your review, we strive to give the best service and value possibly

Ian G
Ian G
1 review Kitchener, ON
8/10

Eavestrough Installation

This company installed new eavestroughs with "gutter guard" throughout promptly and efficiently, and the work seems to be of very good quality. I am not sure about the cost, they approached me and as I needed it and had been putting it off, I just agreed to the price quoted. It is possible that if you shopped around you could get a lower price.

Approximate cost of services:
$2,800.00
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Company Response

Hi Ian, We appreciate your feedback.
We always try to be as competitive as can be. As a local company and homeowner's ourselves we understand what it's like to shop around for an estimate.
We are proud to say we offer an amazing product with a 40+ year warranty. Warranties this extensive aren't always easy to find.
We truly try our best to meet your need as a homeowner with a product your home requires, while matching it with a comprehensive warranty and budget that meets your needs.

We sincerely hope we were able to do this for you.
Our client's satisfaction is our number 1 mission.

The Home Service Solutions Team.

Private User
Private User
Private User reviews Waterloo, ON

First Review

10/10

Eaves troughs and gutter guards

The service was fantastic. The installation was completed in just hours. The staff has been very friendly and the helpful. Work was started within 2 weeks of the estimate being done. Highly recommend.

Approximate cost of services:
$2,486.00
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Company Response

Thank you for taking the time to leave us your feedback.
We're happy to hear your experience lived up to our standards.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Home Service Solutions

At Home Service Solutions our goal is for you to focus on the more important things in life instead of having to deal with your home maintenance projects. Our company was founded in April of 2019, and since then we have served over 13, 000 clients in the Waterloo Region. ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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