Restoranation Inc

Mold Detection & Removal
Hamilton ON L8H 3S1
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Reviews for Restoranation Inc

Average customer rating:
9.9 10 (131 reviews)

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Katie
Katie
1 review Burlington, ON
10/10

Mold Removal

Alex and his team were fast, friendly and did a great job! We had mold in our bathroom and windows and they did a great job removing it. Customer service was fantastic.

Approximate cost of services:
$3,200.00
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Company Response

Hello Katie,

Thanks so much for these kind words. Restoranation Environmental Services Inc. always does our best to ensure that our customers are always happy throughout the entire process. A happy customer is our #1 Goal.

We hope you never have any issues again.

Stay Safe =)

Restoranation Team

Private User
Private User
Private User reviews Hamilton, ON
10/10

Mold removal and restoration

Restoranation Inc were there for me from start to finish through a nightmare of an innocent that I was not aware of until they throughly inspected my house. They took the proper steps that were required to removed and remediate excess mold and portions of walls, baseboards, trims and carpets, which were affected. Without them, I would never have found the source of the problem, which they determined to be a water leak due to improper siding work and missing parts above the outside windows. This took time and through investigation on their part to not only determine where the leak was coming from, but also to fix and restore the problem and damages incurred. Thank you to this team; Charles, who knows exactly what needed to be done and even guided external contractors on what was required on their end to get the job done properly as a whole.

Approximate cost of services:
$20,000.00
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Company Response

Thanks for this wonderful review. We always try our best to ensure every customer is happy with the end result.

We hope nothing but the best for you.

Restoranation Team

Private User
Private User
Private User reviews Hamilton, ON
8/10

Too Soon to Tell

I am a little angry at myself about this job. I had a roof leak, and in the basement beneath the leak, we developed a nasty smell of mold. I wanted to get a test done, but agreed that the problem must have been mold behind the drywall. So we skipped the test and had the wall removed. No mold was present. The experienced and helpful Charles suggested the problem could be a slightly leaky wax seal on the toilet above the same area. So I spent a lot of money for a potentially wrong fix, especially if it is as simple as the toilet. I can't fault the company for doing what I hired them to do. But if I had done the test first, I could have saved a lot of aggravation and $2000. On the other hand, it could indeed be that the drywall had absorbed some nasty smell. Time will tell.

Approximate cost of services:
$2,500.00
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Company Response

Thanks for your review!

It is unfortunate you do not feel 100% comfortable with the actions necessary to identify and remedy the issue, but we do stand behind the route we decided to take to ensure the best outcome for your job. The removal of the drywall is always something we would have done/recommended in this circumstance. This was the only way to rule out if there was any issue in behind the wall based on the information provided to us and the inspection.

We performed a full mould remediation cleaning in the contained area including under the toilet as well as a few additional precautionary measures (fogging outside the containment). This job, even if the air report came back clean, would have still been done the same way to ensure there was no issue behind the drywall which could have been giving off that smell. Mould being present in the air is not the only indicator to there being a problem, but rather another indicator of how much the area is contaminated, and to give you a clear indicator that our job was indeed completed to a clean level. It does not change our protocols. At Restoranation we pride ourselves in always ensuring the job is done right.

We hope nothing but the best and that you never have any issues again.

Scotch
Scotch
5 reviews Toronto, ON
9/10

Asbestos/mold removal

I needed asbestos removed from my basement. Alex was quick to reach out to me, complete a site visit and provide an estimate. We agreed on the price and set up a date for work to commence. The work schedule/timeline was completed as promised.
Alex was professional, knowledgeable, and thorough. His employees were professional, polite/respectful, and did great work.

Approximate cost of services:
$5,700.00
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Company Response

Thanks for this review. Our goal is to always ensure our customer is happy. We hope nothing but the best for you and your family

Restoranation Team

robertjmccann in Newmarket
robertjmccann in Newmarket
0 reviews Toronto, ON
10/10

Mold remediation and asbestos removal.

Restoranation was easy to work with and competitively priced, very knowledgeable and transparent about products used, communication was great. I would use them again.

Approximate cost of services:
$8,000.00
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Company Response

Thanks so much for this review Robert. We try our very best to always ensure our customer are our #1 priority. Thanks again for being such an amazing customer and we at Restoranation wish nothing but the best for your family.

Restoranation Team

Private User
Private User
Private User reviews Toronto, ON
10/10

Basement Mould Removal

Great company to work with. Responded quickly. Alex and his team are very knowledgeable. Would recommend.

Approximate cost of services:
$2,300.00
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Company Response

Thanks so much for this review. It is our number 1 goal to always ensure our customers are happy.

selena
selena
0 reviews Newmarket, ON
10/10

Window Mold & Cold Cellar Mold Removal

As a realtor, I recently dealt with a mold issue at a rental property. Tenant found mold on the bedroom window and in the cold cellar, which was a first for me. After doing a lot research online, I found Alex and was impressed by his customer service skills and knowledge of mold remediation.

Alex recommended conducting air quality tests before proceeding with the remediation, and the final step was to conduct another air quality test to ensure that the job was done correctly. Throughout the process, Alex communicated clearly and effectively, addressing all of our needs and concerns.

Overall, the whole process was very smooth, and I would definitely recommend Alex to my colleagues and clients. He is a trustworthy mold specialist who knows what he's doing and provides excellent customer service.

Approximate cost of services:
$3,000.00
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Company Response

Thanks so much for this review. We at Restoranation try our very best to always ensure the job is done correctly and cost-effectively.Thanks again for the wonderful words.

Team Restoranation

Corey in Toronto
Corey in Toronto
1 review Newmarket, ON
10/10

Excellent Mold Removal Service with Outstanding Customer Care

I recently had an issue with mold in my home and hired Restoranation to remediate the problem. From start to finish, my experience was unmatched to any other mold company I've dealt with before. The owner was incredibly honest, kind, and professional throughout the entire process.

Not only did they get the job done fast and effectively, but they also went above and beyond to ensure that the problem was completely resolved. Their attention to detail was impressive, and they were willing to do whatever it took to get the job done right.

Overall, I highly recommend Restornation for anyone in need of mold remediation services. Their team is highly skilled, dedicated, and willing to go above and beyond to ensure complete customer satisfaction. Thank you for your outstanding service!

Approximate cost of services:
$2,400.00
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Company Response

Hello Corey,

Thanks for this wonderful review. It truly means a lot to see this review because we always strive to ensure our customer happiness is first and foremost.

We hope nothing but the best for your family

Restoranation Team

Private User
Private User
Private User reviews Toronto, ON
10/10

Mold remediation

Alex is infromative and very easy to work with. He went above and beyond during the process - Not only has the job been done within the agreed timeline, the team also managed to handle some of the rebuild works. He also dealt with the tensions from my tenants professionally, as tenants were upset about not being able to use some of the space while the area is being isolated. Overall very impressed.

Approximate cost of services:
$25,000.00
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Company Response

Thanks so much for this awesome review . It's always a pleasure to hear these great things. At the end of the day our number 1 goal is to ensure our clients are always happy.

Thanks again!

Have an amazing day

Restoranation Team

Mark
Mark
1 review Hamilton, ON
10/10

Great Service & Professionalism

Alex and his team were very kind and informative while discussing the best plan for our situation. The team was very knowledgeable and got the job done in a timely matter. We are very thankful for a job well done.

Approximate cost of services:
$3,500.00
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Company Response

Thanks for the kind words. It was a pleasure to do this work for you. Have an amazing family day.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Restoranation Inc

Using the most up-to-date remediation methods, leveraging the power of technology (like no one else) and unrivaled customer service, we save you valuable money, time and headaches. From mold in your basement to your attic to asbestos all being terrible health hazard's in your family's home, we get right down to the source and remove all environmental hazards with our fully trained remediation specialists helping your family's home become a healthy environment again.

CATEGORIES
Mold Detection & Removal, Demolition, Fire & Water Damage Restoration, and Home Inspection
SERVICES
Environmental services such as Mould, Asbestos, Wind, Fire and Water
SPECIALITIES
Environmental services such as Mold, Asbestos, Wind, Fire and Water
WEBSITE
https://restoranation.com/
PAYMENT METHOD
Any type of payment
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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