Primipair Home Services

Formerly Infiniti Air Conditioning & Heating Newmarket
Heating & Air Conditioning
Newmarket ON L3Y 8T7
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Primipair Home Services

Average customer rating:
9.8 10 (91 reviews)

Sort by

Rudy
Rudy
2 reviews Newmarket, ON
10/10

Furnace Repair

Furnace was not working, a quick look and it was determined the circuit board was broken. Serviceman went back to the office and looked up to see if my furnace was under warranty, it was. The part was ordered and was repaired within days.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Thank you for your kind review, Rudy. We are happy you enjoyed the service. Customer satisfaction is an essential key to the success of our team. We hope to serve you again in future.

Chris
Chris
1 review Newmarket, ON
10/10

Yearly Furnace Check

Just moved into this 22 yr old home, and wanted the furnace checked. Fully expecting I would be told the furnace is old and needs to be replaced, I was pleasantly surprised when I was told the furnace is working fine, no issues. The tech was friendly, walked me through what he was doing, and what I needed to do to maintain the furnace. He told me not to replace what isn't broken, saying the old furnace runs better than many new ones.

Approximate cost of services:
$150.00
Was this review helpful?
Company Response

Thank you for your kind review, Chris. We are happy you enjoyed the service; customer satisfaction is essential to the success of our team. We hope to serve you again in future.

luciano.d
luciano.d
1 review Newmarket, ON
10/10

New hvac system

Paul was professional in explaining details.
Sam was knowledgeable and provided a great experience in installing the product.

Approximate cost of services:
$8,400.00
Was this review helpful?
Company Response

Thank you for your kind review, Luciano. We are happy you like the service. Customer satisfaction is an essential key to the success of our team. We appreciate your comment and hope to serve you again in future.

Private User
Private User
Private User reviews Newmarket, ON
10/10

Furnace and Fireplace repair

Great service. Super communication. Would recommend company. We had our furnace and fire place repaired and cleaned

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

Thank you for your nice review. We are happy you enjoyed the service; customer satisfaction is essential to the success of our team. We hope to serve you again in future.

Scott
Scott
1 review Newmarket, ON
9/10

Heat pump

Great job! Helped me with getting the right equipment for the Greener homes rebate. Nice job.

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Thank you for your kind review, Scott! We are happy you liked the service. Our team very much appreciates your comment. It has been a pleasure serving you.

kentdiane
kentdiane
3 reviews Newmarket, ON
10/10

Excellent service every time.

Thank you Paul for the great service and explanations. Attended to every detail but do not overcharge. He serviced our furnace and airconditioner.
We changed to this company a few years ago and are very very satisfied with the customer service and professional skills.

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Thank you for your kind review, Diane. We are happy that your enjoyed the service. We will pass this nice comment to our technical team. It has been a pleasure serving you.

Private User
Private User
Private User reviews Newmarket, ON
10/10

A/C repair

The service technician Paul was a pleasure to work with and took the time to explain the work that was required as well as helpful hints for having the A/C run efficiently.

Approximate cost of services:
$160.00
Was this review helpful?
Company Response

Thank you so much for your kind review. We are happy you liked the service. Our team very much appreciates your comment. It has been a pleasure serving you.

Private User
Private User
Private User reviews Markham, ON
10/10

Ac repair

Really good experience with this companys rep who explained everything he was doing and resolved the issue I had.

Approximate cost of services:
$380.00
Was this review helpful?
Company Response

Thank you for your kind review. We're happy to hear you enjoyed the service. Customer Satisfaction is our key to success. Our team very much appreciated your comments. It has been a pleasure serving you!

David in Toronto
David in Toronto
7 reviews Whitchurch Stouffville, ON
10/10

Water leak from furnace

Sam was very professional and thorough with his inspection. Found the problem and fixed. He made various recommendations to improve this from happening in the future. I like that the work preformed had a 1 year warranty.

Approximate cost of services:
$245.00
Was this review helpful?
Company Response

Thank you for your awesome review, David. We are happy you liked the service. Customer Satisfaction is an essential key to success of our team. We will pass your nice comment to our technician, Sam.

Private User
Private User
Private User reviews Nobleton, ON
3/10

Ac service

Although they were professional asked the right questions and were available to come out the following day their price was quite hefty especially when all they had to do was open two air vents in basement to allow the airflow to reach the second and third floor From my understanding.

Approximate cost of services:
$156.00
Was this review helpful?
Company Response

Thank you for your review. I understand how these fees can seem high for you, and we certainly value your business and hope to retain you as a client. However, we only charged our service diagnosis fee to diagnose and fix the issue. The charge was discussed and confirmed before the appointment, and the service diagnosis is a fixed rate regardless of the issue being major or minor. We also believe in the value of the service we provide, and we hope you appreciate the value of our service in terms of customer experience, user interface, features, speed, and personal care.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Primipair Home Services

A trusted provider of heating and cooling solutions across GTA North all the way to Barrie and a primary Carrier dealer.

​We offer quality products and professional service to ensure your home or business is in complete comfort. We are certified technicians that have a great reputation for customer satisfaction and reliability. We are a full-service company that guarantees our workmanship at competitive prices.

At Infiniti Air Conditioning & Heating, we want to take the stress out of having an HVAC contractor from Newmarket, ON, come to your home. We offer comprehensive services and have a high level of experience needed to work on any make or model of the system you have. Services we offer include:

Air conditioning installation and repair
Furnace installation and repair
Ductless AC and heat pump installation and repair
Hot water tank and tankless water heater installation and repair
Heating duct installation
Flexible appointment scheduling is offered Monday through Saturday, and we're also available for emergencies when you have an issue that needs the immediate attention of a professional. We maintain a reputation for arriving at appointments on time and performing high-quality work at every job that we take.

As part of our focus on excellent customer service, we start each job by providing an accurate written estimate for a job, explaining our reasonable rates and answering any questions that arise. Our HVAC contractors are available throughout the Greater Newmarket area, and we strive to make it hassle-free to schedule with us. Contact Infiniti Air Conditioning & Heating today to set up an appointment.

We have water heater rentals, furnace rentals, and AC rentals.

We Are licenced Professionals in gas line installations and heating Mechanics. We Sub in licence Professionals for refrigeration work.

CATEGORIES
Heating & Air Conditioning
SERVICES
MODULATING HIGH-EFFICIENCY FURNACE: Is like highway driving, making slight operating adjustments while achieving maximum efficiency. This new condensing furnace with a modulating gas valve operates with more finesse to reduce temperature fluctuations, providing consistent indoor temperature, quiet operation, and an annual fuel utilization efficiency (AFUE) of 97.4%. ​TWO STAGE HIGH EFFICIENCY FURNACE: Unlike traditional furnaces that turn on and run at full capacity with each demand for heating. Two-stage furnaces start out by running in its first stage, which uses only about 68% of its capacity. This reduced capacity is sufficient enough to warm your home on those mild winter days. When the temperature outside drops, the furnace will meet the extra demand by adjusting to the second stage heating cycle. Variable speed brushless DC motors: Have intelligent technology that monitor incoming data from the blower and adjust accordingly so you can feel confident that your system is working to keep you comfortable. A DC motor uses substantially less electricity to move the same amount of air. ​ HIGH-EFFICIENCY NATURAL GAS FURNACES: Also known as a condensing furnace, is the most efficient furnace available, because it provides your home with ideal heating comfort while using less energy than other models. High-efficiency furnaces are designed to extract additional heat from natural gas and, when they do, the flue gases condense, or turn to water - hence, the name condensing furnace. ​ CENTRAL AIR CONDITIONERS: The efficiency of air conditioners is often rated by the Seasonal Energy Efficiency Ratio (SEER). The higher the SEER rating of a unit, the more energy efficient it is. Air conditioners with 14.5 seer rating and higher are eligible to receive government rebates. ​ FIREPLACES: Either they are direct vent or inserts. Direct vent fireplaces are designed to be vented directly out the outside wall. Inset fireplaces are designed to be inserted into an existing wood burning fireplace. A chimney liner is required to be installed with an insert fireplace. HEAT RECOVERY VENTILATOR (HRV): Can help make mechanical ventilation more cost effective by reclaiming energy from exhaust airflows. HRVs use heat exchangers to heat or cool incoming fresh air, recapturing 60 to 80 percent of the conditioned temperatures that would otherwise be lost. ​ TANKLESS WATER HEATER: Tankless water heaters were once the wave of the future, but now they are gaining in popularity every day as homeowners and business owners alike discover the benefits of instant water heating technology. Takagi is a leader in the industry for the best in tankless water heating, and there are many units to choose from. PlumbingSupply.com is your source for Takagi tankless water heaters that are good for your energy budget, and good for the environment!
BRANDS
We are a Primary Carrier Dealer We service and repair all brands
WEBSITE
https://www.primipair.ca
YEAR ESTABLISHED
2003
PAYMENT METHOD
ALL Major Payment types Accepted.
LICENSES
G1, G2 and G3 Gas
LIABILITY INSURANCE
Yes
DIPLOMAS
TSSA # FS-R-50297
WORKERS COMPENSATION
Yes
WARRANTY TERMS
Yes. Kindly ask for details. Depends on service provided.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.